Training Specialist

3 weeks ago

Toronto, Canada First National Financial Full time

Working together to be our best
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
We are hiring a Training Specialist, Residential Underwriting

**Reporting To**: Senior Manager, Training and Documentation

**Full-Time/Part
- Time**: Full-time

**Posting Date**: November 6, 2023

**Closing Date**: November 17, 2023

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 8.6

**Office Location**: Downtown Toronto /Hybrid Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**Overview**:
The Training and Documentation Department oversees the training and development for more than 1,000 employees across the company. The team provides job specific training and communications through the intranet, in-class training, soft-skill training, web-based tutorials, peer training, and self-directed learning assignments. The Department is responsible for supporting multiple divisions in the business including Residential Administration, Residential Underwriting, Sales and Commercial divisions nationally.
The Training Specialist is responsible for developing and maintaining training materials, policies and procedures in a variety of formats, as well as facilitating training sessions.

**Primary Duties and Responsibilities**:

- Supports all Residential Underwriting and Sales Divisions
- Completes needs assessments and job task analysis to determine training needs
- Creates training design plans
- Creates and maintains materials which include trainer guides, workbooks, job aids, tests, activities, and story boards for eLearning development
- Implements training solutions in a variety of formats including instructor-led, support and positioning for self-study and peer-to-peer training
- Evaluates the effectiveness of training solutions
- Liaises with Management, Business Analysts, and Subject Matter Experts to determine training needs and to identify changes in training content
- Maintains presentation and training materials using the MS Office (Word, PowerPoint, and Excel), Arthur, Review my eLearning and Snag-It.
- Provides assistance, coaching and training to address inquiries and concerns from employees or management
- Special Projects as assigned by management
- Adhere to policies/procedures to ensure AML requirements are met, when applicable

**Skills and Attributes**:

- Residential Underwriting knowledge (i.e. Underwriting, documentation fulfillment and/or funding) is required
- Strong knowledge of First National’s systems an asset
- Experience in facilitation and/or making presentations (in person and/or virtually) an asset
- Experience in developing content, presentations, job aids, and/or communications an asset
- High degree of accuracy and attention to detail required
- Capacity to learn new technologies/systems/platforms
- Strong communication skills, both written and verbal
- Excellent customer service skills, with a high aptitude for building client relationships
- Demonstrated ability to work independently and in a team environment
- Demonstrated ability to exercise sound judgment

**Education/Certification/Experience Requirements**:

- Experience in residential mortgages with a focus in Underwriting (funder, fulfillment specialist and/or underwriter) required
- Post-secondary education and/or equivalent work experience preferably in a learning-related discipline is an asset
- Competency in Microsoft Office (PowerPoint, Word, Excel)

Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

  • Training Specialist

    3 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Training Specialist Company Summary: Cad Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax...

  • Training Specialist

    3 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Training Specialist Company Summary: Cad Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax...

  • Training Specialist

    3 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Training SpecialistCompany Summary:Cad Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax banner)...

  • Training Specialist

    3 weeks ago

    Toronto, Canada CAD Industries Ferroviaires Ltée Full time

    Training Specialist Company Summary: Cad Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under...

  • Training Specialist

    4 weeks ago

    Toronto, Canada Railway Suppliers Full time

    Cad Rail Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the...

  • Training Specialist

    3 weeks ago

    Toronto, Canada Railway Suppliers Full time

    Cad Rail Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the...

  • Training Specialist

    3 weeks ago

    Toronto, Canada Railway Suppliers Full time

    Cad Rail Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the...

  • Training Specialist

    3 weeks ago

    Toronto, ON, Canada CAD Industries Ferroviaires Ltée Full time

    Training Specialist Company Summary: Cad Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax...

  • Epic Training Specialist

    6 days ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Training Specialist

    4 weeks ago

    Toronto, Canada Arthur Grand Technologies Inc Full time

    Thanks **Ranjani Siva| Technical Recruiter** Arthur Grand Technologies Inc 44355 Premier Plaza, Suite 110, Ashburn, VA 20147 **T**:+ 1 757-239-5355 **SBA 8(a) Certified Minority Small Business | Certified Minority Business Enterprise by NMSDC** **Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)**_ - **Position: Training...

  • Training Specialist

    3 weeks ago

    Toronto, ON, Canada Railway Suppliers Full time

    Cad Rail Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the...

  • Training Specialist

    6 days ago

    Toronto, Canada CAD Industries ferroviaires Full time

    **Company Summary**: CAD Railway Industries Ltd was founded in 1968, headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. CAD Railway has other facilities in Calgary, Lethbridge (under Caltrax banner) and has...

  • Medical Documentation Training Specialist

    2 days ago

    Toronto, Canada Wisedocs Full time

    **Company Description** Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI (Artificial Intelligence). Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping...

  • Senior Training Specialist

    3 weeks ago

    Toronto, Canada Global Pharma Tek Full time

    Position: Training Specialist Location: Toronto, ON (Hybrid) Duration: Months Contract + Possible Extension Job Description: Deliverables: Training Needs Assessment, Analysis, and Planning Training Design, Development, and Evaluation Training Delivery and Administration Business Analysis and User Acceptance Testing Reviewing control...

  • Training and Quality Specialist

    6 days ago

    Toronto, Canada Legal Aid Ontario Full time

    Union: OPSEU - PO - Job Number: J0424-0342 - Job Title: Training and Quality Specialist (12 months) - Job Type: Contract - Contract Duration: 12 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Training / Education - Job Classification: FPA6 - Role Designation:- Open Positions: 1 - Posting Date: April 12,...

  • Training Operations Specialist

    4 weeks ago

    Toronto, Canada Foresters Financial Services, Inc. Full time

    Career Opportunity Role Title Training Operations Specialist (Inforce) Purpose of role Reporting to the Manager, Canadian Inforce Services and Service Centre, the Training & Operations Specialist consults and partners with the business to deliver and program manage effective learning solutions. The role provides direct support to a Canadian Operations...

  • Advance Qualifications Program Training Specialist

    5 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Responsible to the Manager, AQP, the AQP Training Specialist is responsible to manage the scripting...

  • Information Specialist

    2 days ago

    Toronto, Canada St. Michael's Hospital Full time

    The Library Services team at Unity Health Toronto is introducing exciting and transformative changes to the ways it supports the information, learning, and service needs of hospital staff, physicians, and learners across its health network. We are seeking a creative, outgoing, and collaborative information specialist to join the team, to contribute their...

  • In Flight Service Training Specialist

    4 weeks ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada is looking for dynamic, motivated, and proactive instructors and facilitators to join its...

  • Training Specialist

    4 weeks ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Training Specialist is responsible for providing administrative and technical support to the...