Parts Manager

4 weeks ago


Acheson, Canada DiamondHarbourBell Group Full time

We are currently hiring a **Parts Manager** at our Acheson, AB location.

**What is the job?**

Reporting to the Parts Operations Manager, the Part Manager is accountable for operating an efficient and profitable parts department with a strong focus on customer satisfaction, inventory management and meeting sales targets. The Parts Manager is an essential part of the dealership location, one who works in collaboration with other departments to ensure the customers transaction and dealership experience is a success.

Role & Responsibilities:
**Part Sales and Business Development**:

- Sell parts ranging from heavy-truck, bus, trailer, forklift & all makes
- Provide prompt, courteous and accurate service to customers while making a sale, quoting, taking orders and checking availability
- Meet or exceed monthly parts sales targets
- Source a variety of part options to help meet the needs of our customers and make the sale
- Follow up on sales quotes, leads and potential new customers
- Drive sales by proactively seeking opportunities to generate parts sales and establish new customer relationships though cold calls and visits in the marketplace

**Management**:

- Manage day to day business operations for the Parts department to achieve optimal results in all financial performance categories
- Manage staff productivity, training and performance by providing leadership, guidance and effective communication
- Inventory management to ensure accuracy and minimize expense
- Continuously communicate with customers to resolve issues and ensure the customers’ needs are being met
- Analyze department financial and inventory reporting

**Other**:

- Ensure the department is clean and organized to maintain efficiency and meet required safety standards
- Effectively implement Company policies and work safety rules & regulations
- Participate in any technical training or development training that is made available
- Perform the role in a professional manner that aligns with the Company’s’ values and ideals

**Who we are**:
The Diamond/Harbour/Bell Group is an International Truck dealership. Our parts division provides a vast selection of inventory along with competitive pricing programs and an educational buying experience either online, over the phone or in person.

We are proud to offer our customers a variety of products and services, from trucks, trailers, forklifts, school buses and parts & service. With our vast dealership network and extensive product lines, we are a one-stop solution for our customers to keep their business moving.

**What we offer**:

- Competitive salary plus bonus program
- Benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance
- Company contribution RRSP program
- Product training
- Safety Allowance
- Support and leadership from a strong dealership network
- Opportunity for advancement

**What you need**:

- Minimum 3 years’ parts sales experience with knowledge of heavy/medium truck parts
- Ambition to professionally advance with a desire to grow sales
- Strong customer service and problem-solving skills
- Excellent computer skills including Microsoft Word and Excel
- Sales driven, organized with great leadership skills
- Excellent written and verbal communication abilities

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: One location


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