Intermodal Dispatcher

**Essential Duties and Responsibilities**:

- Ensure compliance with safety measures.
- Work in a professional manner with our business partners, terminals, and customers to remove barriers in the movement of equipment and freight.
- Work in conjunction with departments to ensure proper functioning and optimal use of equipment, i.e., rail asset, chassis asset, avoidance of detention.
- Perform multimodal transit planning.
- Provide effective solutions for operational modes of transit corridors, considering all locations and modes of transit, i.e., rail, road, vessel.
- Provide clear communication to drivers, ensuring they are equipped with the necessary paperwork and information to complete their job successfully.
- Make and execute dispatch decisions for equipment coming to/from CN rail, tracking all resources (container, chassis, power unit, driver, etc)
- Tracking all rented equipment ensuring the timely return to avoid charges
- Requesting an managing Oceanex bookings depending on customer needs and requests
- Work in conjunction with steamship lines, Oceanex, CN, and customers CP tracking of units i.e., left behinds.
- Billing, RV’s creation, etc.
- Communicate opportunities found, with applicable departments or terminals, and work with them as a team towards resolutions.
- Manage duty priorities for various transit.
- Respond to any correspondence and voice mails with agreed timelines.
- Attend any pre-planned meetings, training sessions and events (i.e., transition meetings, daily review, safety meetings, and employee events).
- Vacation coverage as required and work with drivers to plan vacation coverage each week and update supervisors on the visibility plan.
- Additional duties may be assigned by the Multimodal Operations Manager, dependent upon business requirements.

**Essential Competencies**:

- Able to analyze situations, identify problems or conflicts, and negotiate win-win scenarios.
- Ability to adapt to ever changing priorities and deadlines.
- Excellent time management skills with the ability to multitask and meet deadlines.
- Self-motivated with the ability to make analytical decisions.
- Ability to multitask at a high level.

**Working Conditions**:

- Fast-paced environment.
- Ability to work shifts when required work to cover gaps.

**Technical Skills**:

- Dispatch experience and understanding of the TruckMate system are considered an asset.
- Strong knowledge of Microsoft Office, with the ability to prepare reports in Word and Excel.
- Strong typing and computer skills.

Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.

Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.

**Employment Equity**:
Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability.