Warehouse Operations Manager

3 weeks ago


Etobicoke, Canada FlexSpace Logistics Full time

**About us**

FlexSpace Logistics is Canada's premier B2B storage and logistics solution. We have the largest network of solutions in the country and are the biggest owner/ operator of storage space in the country through our parent company StorageVault Canada Inc. (TSX:SVI).

Our business thrives on providing immense value for our customers, being flexible and resourceful to always find a solution that makes sense for everyone. The FlexSpace team focuses on solutions for businesses and are continuing to grow quickly.

Our team has a positive attitude, hungry to learn more everyday and have found great success in balancing what's best for the customer & our business. We pride ourselves on offering a great service and appreciate your interest in joining our team.

We look forward to hearing from you.

The FlexSpace Logistics Warehouse Operations Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans.

This role manages a network of warehouses that totals 96,000 sqf. Our clients satisfaction is our number one priority. This must be accomplished in an efficient and safe manner.

We need someone to run our 270 Rexdale and 190 Carrier Warehouses starting as early as December 11th. Lot’s of the products currently stored are dead storage but we are already startin to get client orders for receiving and shipping. Primary location will be 270 Rexdale, with occasional drives over to our 190 Carrier location (10 minutes away) to receive or ship orders.

Essential Duties & Responsibilities:

- Works along side our team to build a strategic plan to ensure the efficient and cost-effective operation and utilization of the facility.
- Ensures efficient shipping and receiving work schedules to meet operational goals to serve the clients.
- Investigate and resolve any order discrepancy for incoming/outgoing orders; manifest all orders, bundle and prepare for shipment
- Directs the operations of the other warehouse personnel, most likely temp workers.
- Accurately prepare all necessary paperwork
- Communicate any difficult order issues to our team
- Inspect and maintain all equipment, including scanners, PDTs, magliners, ladders, pump trucks
- Oversees all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.
- Utilizes our Warehouse Management System (WMS) to track inventory, receiving and shipments for our clients.
- Audits compliance of both internal and external SOP’s to make sure they are met daily.
- Ensures that equipment is utilized in the most efficient and safe manner.
- Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives.
- Partners with other leaders to balance labor ensuring appropriate levels of staffing in regard to daily workload.
- Matches the skill and background of personnel to work required and manages that with a positive attitude.
- Conducts analysis of workload compared to labor hours and equipment.
- Helps our team plan long-term labour needs based on sales, forecasts and historical data
- Makes recommendations to senior management on programs to improve warehouse operations.
- Ensures proper staffing and supports hiring for all facility operations.
- Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
- Travels to other warehouses we own to help with receiving and shipping requests if necessary.

**Requirements**:

- 5+ years of supervisory experience in a warehouse or distribution environment
- Forklift certification is a must.
- Drivers license is required.
- Experienced with Warehouse Management Systems, receiving inventory and fulfilling orders to ship out.
- Understands how day to day decisions impact financial outcomes.
- Able to quickly adopt our WMS to have our fulfilment clients operate smoothly.
- Can ensure productivity from the labourers on your team is good and everyone is treated well.
- Can ensure the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.
- Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures. Can work well with a team is a must.
- Exhibits a commitment to self-development by staying current on information, tools, and systems.
- Working knowledge of warehouse / mechanical equipment
- Ability to work in fast paced environment.
- Ability to handle changing priorities and use good judgment in stressful situations
- Excellent verbal, non-verbal, and written communication skills
- Excellent customer service skills specifically with external clients

Safety and Security
- Ensures the safe, clean and efficient operation of the warehouse to meet ser



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