Span - Peers

4 weeks ago

Toronto, Canada Parkdale Queen West Community Health Centre Full time

**JOB POSTING**

**Contract Peer Workers**
**Queen West Site**

**Peer - Supportive Partnerships and Navigation (SPAN)**
**Six vacancies. 21 hours per week, up to 12 months in duration**

**Parkdale Queen West Community Health Centre** (Parkdale Queen West CHC) is a dynamic, community-based
healthcare organization serving mid-west downtown Toronto. Offering a broad range of services, including
primary health care, dental care, harm reduction, health promotion, counselling, and community development
programming, we are also committed to serving people who face barriers to health care, and we strive to reduce
these barriers. PQWCHC is a multi-sited organization.

Reporting to the Harm Reduction Manager, the SPAN Peer is an entry-level role responsible for short-term task
focused client work for individuals who use drugs. SPAN Peers are expected to collaborate with an
interdisciplinary harm reduction team to facilitate health and social care for people who use drugs through
supportive conversations, education, advocacy, and accompaniments.

**General Responsibilities**:The SPAN Peer will provide time-limited and focused care to support and improve
access to health services for clients who use drugs and experience high levels of marginalization.

**Program and Service Delivery**:This role will be completing tasks as listed below.

to build professional and trusting relationships with clients and service users who use drugs.
- Use listening skills to help meet immediate, basic needs and to identify appropriate health and support

resources.
- Provide plain-language information on service access and eligibility requirements and offer warm referrals

where appropriate and achievable.
- Collaborate with the SPAN Case Manager and Harm Reduction Manager to identify service users

seeking access to support and referrals
- Provide client accompaniment support, as identified (HIV testing, medical, legal, housing etc. ).
- Practice client advocacy when needed to resolve barriers and facilitate access to needed services
- Support clients in being active in their care
- Provide clients with needed harm reduction supplies, onsite and in the community.
- Provide educational opportunities for people who use drugs including safer drug use, HIV, Hep C

prevention and overdose prevention & response.
- Complete assigned administrative tasks in a timely manner.
- Build upon your existing network of resources by actively and professionally engaging with community

partners and program stakeholders to build mutually supportive relationships.
- Demonstrate healthy and effective relationships by setting, maintaining and modelling clear professional

boundaries with clients.
- Able to work as part of a team as well as independently, out in the community with clients one-on-one.
- Employ sound judgement and creative problem-solving to resolve client-related issues promptly.
- Recognize and respond appropriately to individuals who are in crisis by employing de-escalation

interventions
- Other duties as required.

**Qualifications**:

- You bring substantial knowledge of drug use, specifically injection drug use, acquired through a

combination of work experience, lived experience and/or education or training, are familiar with
community services and resources, and respect and value the diversity of communities and individuals.
- Experience with client support.
- 2 years of harm reduction experience in a community setting working with homeless and marginalized

populations including people who inject drugs.
- Experience working with staff and service users who come from diverse racial, gender, ethnic, and

cultural backgrounds and who may have lived experienced of homelessness, living in poverty, mental
health, social isolation, and substance use.
- Working with people who use drugs, racialized populations, Indigenous peoples, people who engage in

sex work, prisoners/ex-prisoners, people with mental health challenges, and people who have
experienced trauma.
- Strong understanding of and commitment to harm reduction, trauma-informed, and anti-oppression

practices.
- Confident in asserting and maintaining strong boundaries.
- Advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills.
- Extensive knowledge of community-based resources.
- Excellent written and oral communication skills.
- Computer literacy. Experience with Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook, Teams,

SharePoint, OneDrive) an asset.
- PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves _
- and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage _
- CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. _

Page **1** of **2**

**JOB POSTING**

**Contract Peer Workers**
**Queen West Site**

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