**About us**

**At Muskoka Road Veterinary Hospital, we believe in the power of exceptional customer service paired with genuine compassion for both animals and their owners. Our Client Service Representatives play a crucial role in creating a warm, welcoming atmosphere for our clients. Join us in fostering a positive and supportive enviroment where every client interaction reflects our committment to providing top-notch care and exceptional service. If you're passionate about animals, possess excellent communication skills, and thrive in a role that allows you to make a meaningful difference in the lives of pets and their owners, we'd love to welcome you to our team**

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Job Title: Veterinary Receptionist

**Duties**:

- Greet and welcome clients and their pets with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the front desk area
- Collect client information, update records, and ensure accuracy of patient files
- Assist veterinarians and veterinary technicians with administrative tasks as needed
- Provide excellent customer service by addressing client inquiries and concerns
- Maintain cleanliness and organization of the reception area
- Handle financial transactions, including processing payments and managing invoices

Qualifications:

- High school diploma or equivalent required
- Previous experience in a veterinary clinic or animal care setting preferred
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to work well in a team environment
- Proficient in basic computer skills
- Ability to multitask, prioritize, and handle a fast-paced work environment

**Skills**:

- Laboratory: Basic knowledge of laboratory procedures and equipment used in a veterinary clinic setting

We offer competitive compensation and benefits packages. If you are passionate about providing exceptional customer service in a veterinary setting, we would love to hear from you.

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**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2024-09-03