Social Worker

3 weeks ago

Truro, Canada Nova Scotia Provincial Housing Agency Full time

**Support Worker**
**Northern District**
**Location: Truro, Nova Scotia**
**Type of Employment: Casual**
**Union Status: Excluded (Non-Union)**
**Competition # NOR 22008**
**Closing Date: January 31, 2023**

**About Us**

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income
Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.

Across its districts, NSPHA provides more than 11,200 safe, affordable homes as part of its
Housing Services to seniors and families. District offices manage the day-to-day operations of

**About Our Opportunity**

Under the direction of the Supervisor, Client Service, the Support Worker is responsible for ensuring that all tenants are welcomed and given an orientation to their new living environment. The Support Worker is responsible for providing daily support to the tenants by way of encouraging participation in activities, monitoring their general well-being and handling emergency situations.

**Primary Accountabilities**
- Provide new tenants with an orientation to the building’s systems and facilities including the intercom, electronic security pendants, appliances, laundry, elevator services, parking, and waste removal.
- Conduct follow-up visits to new tenants to ensure all housing and personal related issues are dealt with on a timely basis.
- Provide daily support to tenants in areas of monitoring their general well-being and emergency situations.
- Issue emergency call devices to all tenants and respond to such calls in a timely manner as determined in the established procedures.
- Build and maintain a relationship with outside agencies, community groups, social programs and related groups.
- Foster a community environment that seeks to promote acceptance, independence, personal growth and provide support and encouragement to promote participation in the Tenant

Association.

**Qualifications and Experience**
- Grade 12 or high school equivalent, plus four years’ related experience.
- Knowledge and familiarity of support services available in the community for tenants.
- Familiar with health and safety policies and procedures; safe work practices.
- Excellent organizational skills and ability to establish priorities is required.
- Ability to exercise tact, diplomacy, sound judgment and initiative when investigating, questioning, and dealing with inquiries and tenant complaints.
- Possess a valid Nova Scotia driver’s license with access to a reliable vehicle for work purposes.

**Assets**
- Emergency First Aid and WHMIS certifications

Checks may include one or more of the following: criminal background checks, driver’s abstract, and confirmation of education credentials.

**Equivalency**

**Benefits**

Based on the employment status, eligibility, and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General
Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

**Salary Range: $16.90 hourly**
**Work Week: Weekend shifts (potential additional on-call)**

**Note: This is not a Civil Service position.**

**We are committed to employing staff who are representative of the diverse community we serve.If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Indigenous People, African Nova**

**To Apply**

**Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.**
- Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Type**: Casual

**Salary**: $16.90 per hour

**Benefits**:

- Company pension
- Disability insurance
- Vision care

Schedule:

- Weekend availability

Ability to commute/relocate:

- Truro, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: One location

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