Mobile Patrol Supervisor

2 weeks ago

Ottawa, Canada iGuard360° Full time

iGuard360° was formed as a full-service security company to satisfy the demands of clients for a reliable and innovative security provider delivering long-term security solutions for both condominiums and corporate clients.

iGuard360° is currently looking to hire _**Two**_ _**Full-Time Mobile Patrol Supervisors **_that can act as a management representatives in the field, and be responsible for critical incident responses, field training & coaching.
- **Mobile 1 Schedule**:_
- Week 1 Mon, Tues, Fri, Sat, Sun 1900-0700
- Week 2 Wed, Thurs 1900-0700
- **Mobile 2 Schedule**:_
- Week 1 Wed, Thurs 1900-0700
- Week 2 Mon, Tues, Fri, Sat, Sun 1900-0700
- **What we offer**:_
- Competitive Wages and Benefits including Extended Health Care, Dental and Life Insurance
- Opportunities for internal advancement in our Operations Centre, Training and Recruitment.
- Flexible scheduling options
- **What you will do**:_
- Safely operate company assigned vehicle in a manner consistent with the HTA and other rules applicable rules and regulations on public or private roads or properties.
- Conduct site visits at contracted sites to ensure security staff are meeting company standards related uniforms, training, and site procedures
- Respond to critical incidents on properties and assist security staff with managing the situation (fire, flood, medical issue and criminal activity) and/or coordinate with Emergency Services as required.
- Conduct site visit/inspections and patrols and of client facilities
- Coordinate with the Operations Centre to ensure efficient and timely response to reported incidents and field requests.
- Enforce Client rules, Trespass to Property Act and parking enforcement
- Accurately and concisely complete Daily Occurrence Reports and Incident Reports into our electronic reporting software including body camera footage related to incident response.
- Represent iGuard360 in a professional manner and act as an extension of management when attending sites.
- Perform additional emergency duties and otherwise, as assigned.
- **What you bring**:_
- Availability to work 12 hour evening shifts and/or overnight shifts.
- High level of personal integrity
- Excellent communication skills
- Superior customer service skills
- Ability to multi-task and prioritize
- Problem solving skills
- Critical incident response skills and conflict resolution skills
- **Education / Experience**:_
- 3+ security industry experience
- 1-2+ years of supervisory experience
- Use of Force training is an asset
- Tactical Communication training is an asset
- **Special Certifications Required**:_
- **Valid Ontario Security Guard License is a must**:

- **Valid G drivers license is a must**:

- **Clean Driver's Abstract is a must**:

- **Must be 25 years of age for insurance purposes**

**Job Types**: Full-time, Permanent

Pay: $21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 12 hour shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed

Application question(s):

- Are you 25 years of age or older?
- Are you able and willing to work the Continental Schedule: Week 1 Mon, Tues, Fri, Sat, Sun 1900-0700 & Week 2 Wed, Thurs 1900-0700?
- Are you able and willing to work the Continental Schedule: Week 1 Wed, Thurs 1900-0700 & Week 2 Mon, Tues, Fri, Sat, Sun 1900-0700?
- Have you completed or are you planning to study Police Foundations or Criminology?

**Experience**:

- Mobile Supervisor: 3 years (required)

Licence/Certification:

- Security Guard Licence (required)
- CPR Certification (required)
- G Driver's Licence & Clean Driving Abstract (required)

Work Location: On the road

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