Busser

6 months ago

Vancouver, Canada BC Kitchen Full time

Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver's most sought out sports bar
- BC Kitchen

BC Kitchen offers innovative and high-quality interpretations of classic bar “comfort” foods paired with a sophisticated, contemporary, lounge ambiance. Menu items range from gourmet pizzas to burgers and Mexican-inspired street fare, with an extensive bar stocked with local, regional, and international beer. Located steps away from the plaza of BC Place, with TV’s spread throughout the space, BC Kitchen is a premier destination on game-days and pre-and-post events.

POSITION OVERVIEW
The Busser is primarily responsible for clearing, cleaning and resetting designated areas in a restaurant, lounge or patio. The Busser assists with greeting and seating of guests, and service of food and beverage items. This position is responsible for following both company and facility policies and procedures. The Busser will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates. The Busser continually strives for 100% guest satisfaction.

GENERAL RESPONSIBILITIES

**The Busser is responsible for**:

- Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
- Proper set-up, maintenance and adherence to scheduled duties, ensuring mise-en-place and par stock is maintained for all service related items
- Clearing, cleaning and resetting designated areas, preparing speciality items and assisting with service of food and beverage items and seating guests
- Maintaining a composed and professional demeanor while providing exemplary guest service
- Being aware of menu items, menu and operational changes and communicating the information as appropriate
- Protecting the organization, guests and co-workers by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
- All duties as assigned by the Restaurant General Manager or their designated representative

QUALIFICATIONS

**The Busser must**:

- Have experience as a Busser in a similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
- Have a Foodsafe Level 1 certificate. Serving It Right would be considered an asset
- Be able to obtain and maintain a GPEB license
- Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
- Have a basic understanding of different cuisines and food preparation methods
- Have a good product knowledge and be able to effectively handle all guest inquiries including dietary, food sensitivity or allergy requirements
- Have solid problem solving, decision making, customer service, communication and sales skills
- Have the ability to handle inventory management and proper product use to eliminate waste and spillage
- Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
- Be able to stand for extended periods of time, reach, bend and stoop repeatedly
- Be able to frequently lift and carry up to 44 pounds

**What we offer**:

- Comprehensive health, dental, vision care benefits
- Flexible work life balance
- Paid Vacation
- Extensive RRSP matching program
- Career Growth and development opportunities
- Associate Recognition Events including an amazing Holiday Party
- Associate Discounts at Parq

We look forward to hearing from you

Parq Vancouver is committed to providing a safe and healthy environment for our Associates, players, guests, and others who work at or visit our property. To mitigate the risk of COVID-19 transmission within our property, Parq Vancouver has implemented a policy requiring Associates, including new hires, to be vaccinated with two doses of a World Health Organization approved vaccine to protect against COVID-19. Implementing this proof of vaccination policy is consistent with the direction of the PHO and is an additional measure to ensure our workplace is as safe as possible. All new hires will be required to provide proof of vaccination upon commencement of their employment with Parq Vancouver.

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