Customer Service Coordinator

2 weeks ago

Montréal, Canada Mad Science Group Full time

**Want to be part of our success? We'd like to meet you**
**_Do you love sales and building relationships with customers?_**

**_Do you love the challenge of growing a business? _**_If you have answered YES, then we want you to apply_**

**Who We Are**

Mad Science Group Inc. has franchises located around the world, which bring science education to millions of children each year. Our mission is to spark the imaginations of kids everywhere through engaging science programs through our fun after-school programs, preschool programs, in-class workshops, camps, birthday parties, and special events.

Become a part of a team that's making a difference for the next generation

**The Opportunity**

**Who You Are**
- You are a proven leader in sales and love the challenge of landing the next client and uncovering a new client base.
- You are a relationship builder and understand how to meet the unique needs of each account/client.
- You enjoy designing and implementing a strategic sales plan that expands the company's customer base and ensures its strong presence.
- You are a driven achiever that gets satisfaction when your leads come to fruition. You enjoy finding new ways to build and grow online sales.
- You are a planner. You like to plan strategies and test new ideas.
- You are a numbers person and realize the importance of reaching benchmarks.
- You love data. You have an analytical mind and are comfortable with analytics.
- You are action-oriented. You are able to proactively take appropriate and corrective action to achieve sales targets.
- You are a problem solver, able to work independently with a can-do, roll-up-your-sleeves approach.
- You are easygoing and love working with others to accomplish goals; in doing so, you build strong relationships.
- You have such strong interpersonal skills that it's obvious you are good at working with people and delivering outstanding customer service

**Your Qualifications**
- Minimum two (2) years of experience working in Customer Service/Account Management.
- Undergraduate degree in a relevant field such as Commerce, Business, Communications, Or Relevant Experience.
- Strong communication skills, able to present and influence effectively.
- Strong interpersonal and organizational skills
- High achieving, ambitious, and results-oriented
- Proactive, with a strong internal drive.
- Able to work independently with a result orientation.
- Proven ability to drive the sales process from plan to close.
- Strong business sense and industry expertise.
- Innovative, generating original solutions and lots of ideas

**What we Offer**
- We offer a pleasant workplace based on respect, where everyone has a voice and participates in decision-making. We yearn for your input and creativity
- Sales incentives to inspire and drive growth

**Remote position

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