Service Advisor
3 weeks ago
**You will be working closely with both team members and with customers to drive success to the Service Department.**
**Responsibilities**:
- **Working with technicians to schedule various jobs.**
- **Creating Service Orders for various jobs and including safety inspections.**
- **Answering service phone calls and responding to customer inquiries.**
- **Booking customer appointments.**
- **Preparing estimates for customers to increase the sales revenue.**
- **Updating customers on job progress and collecting payments.**
- **Communicating with customers regarding repairs and future recommendations.**
**Skills/Traits We Are Looking For**:
- **Highly self-motivated, driven, and proactive.**
- **Problem solver with a positive mind set.**
- **Team player, energetic and enthusiastic.**
- **Understands the importance of Customer Service.**
**Requirements**:
- **Fluent in English, other language is an asset.**
- **Previous experience as a Service Advisor would be an asset.**
**- Previous experience using PBS software would be an asset, but not necessarily required. Online training is provided upon hiring.**
**Compensation/Benefits**:
- **Salary will be determined based on previous experience.**
- **Medical and dental plan after probation period of 90 days.**
- **Vacation pay**
**This is a full-time position Monday to Friday 8:30am - 5pm or Tuesday to Saturday 8:30am - 5pm. Flexible option for 6th day depending on workload.**
**Salary**: $19.00-$28.00 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Work Location: In person
Expected start date: 2023-07-27
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