Assistant Store Manager

6 days ago

Thunder Bay, Canada M&M Food Market Full time

**M&M Food Market. Helping you make real food for real life.**
M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain with ease for nearly 40 years

If you’re a food enthusiast who values quality and innovation, a fan of feeling a connection to your community and country, and a team player looking to develop their skills and career, then keep reading.

As a member of the store management team, you will be a brand ambassador and team leader within our stores. You’ll support the Store Manager with the operational needs of the business, driving excellent results in all areas including team building, key performance indicators and store operations.

You’ll set the standard of success within our stores It’s no easy feat, but every day you come in to work you’ll take pride in knowing that you're making a real difference for your team members and your customers.

Here are just a few reasons to consider a career with us

**WE HAVE HEART, WE ROCK, WE GROW**

**We are constantly evolving.**
We believe change is a good thing. Whether it’s venturing into new markets or reinventing our current strategies, our passion leads us to new and exciting opportunities that further strengthen our position in the marketplace.

**We are recognized for our work.**
M&M is a Platinum member of Canada’s 50 Best Managed Companies, having received the award for more than 12 consecutive years. We’ve also been recognized with numerous awards from the Canadian Franchise Association, as well as awards for our excellence in marketing, advertising, customer service, and community relations.

**We put our customers and our employees first.**
For a retail chain such as M&M, our success depends on our customers’ satisfaction. From a corporate perspective, we also consider our stores to be our customers and when we work together as a self
- supporting team, we make great things happen.

**We strive to be the best.**
We are constantly growing and developing - as a company and as individuals. We encourage new ideas and ongoing learning, and we embrace diversity in order to do great work as a team.

**THE JOB**:
Duties and responsibilities include but are not limited to:

- Ensuring consistent implementation of all corporate programs and policies, initiatives, and strategies, through direction of the Store Manager.
- Supporting the Store Manage**r** build a successful store team by recruiting and training, as well as coaching, and counselling team members.
- Support team member training, reinforcing all corporate policies to maintain brand compliance, as well as legislative and legal business requirements in collaboration with the Store Manager.
- Support inventory control through merchandising, maintaining appropriate inventory levels, rotating stock, accepting product, balancing inventory, and participating in month end functions.
- As a member of management, models, enforces, and provides direction to team members on the customer experience map friendly and helpful customer service approaches and techniques.
- Utilizing the point-of-sale system for sales and reporting to make effective decisions and monitor store results.
- Serving Customers as an ambassador for their store by greeting customers, seeking their feedback, and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive experience.
- Store Opening/Closing procedures, including bank deposits.
- On-call backup for alarm calls or freezer emergencies.
- Assisting the Store Manager in the development of a positive and inclusive work environment.
- Performing all store management functions in the absence of the Store Manager.

***THE PERSON**
- Demonstrated leadership skills and ability to coach a team.
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities.
- Excellent communication and organization skills.
- Is comfortable using MS Office software and a Point-of-Sale system, as well as reading/understanding reports, invoices, etc.
- Willingness to learn.
- Previous team lead, keyholder, or assistant manager experience an asset.
- Can meet the physical demands of the job, including lifting/carrying boxes weighing up to
- 40 lbs, standing for extended periods of time, and working within a freezer environment.

Sounds like you? Click below to apply

Location: 509 Edward Street North, Thunder Bay, Ontario P7C 4R1

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