Assistant Manager Warehouse and Production

2 weeks ago


London, Canada Mission Thrift Store London Full time

We are a Christian Not-for-profit organization and have a workforce of approximately 150 volunteers from various churches, organizations, and different walks of life. Our store in London is part of BFM Foundation (Canada) which is a national organization with over 50 thrift stores across Canada. The net revenue from all Mission Thrift Stores is devoted to the Joint Ministry of BFM Foundation (Canada) and Bible League Canada. These funds are used to establish adult literacy programs, provide church planter training, children’s ministry programs, and distribute Bibles in many places around the world. Mission Thrift Store London is currently seeking an individual who understands and supports the vision and purpose of BFM Foundation (Canada). We have two locations in London, 2020 Hyde Park Road and 784 Wharncliffe Rd South.

**Role Objective**:
The Assistant Store Manager will be a leader among leaders, a person with a proven track record of accomplishments; someone who gets things done; creative; resourceful; a decision maker, a problem solver, and a strategic planner. The successful individual will have a heart for Jesus Christ and His people and can manage, organize, and strengthen the day-to-day operations of a large retail store and staff.

**Reporting**:
The Assistant Manager reports directly to the Store Manager.

**Nature and Scope of Role**:
The Assistant Manager will work closely with the Store Manager in achieving the vision and strategic plan of the store. The Assistant Manager will be called upon to operate and run the store in the absence of the Store Manager. Must be available to work some Saturdays and some nights until 7:00 pm.

You can solve problems with good judgement and make decisions independently. You work well with other staff and take direction easily. You contribute to regular staff meetings, share your ideas, count cash, and do other tasks that require a high level of trust and discretion (criminal record check required).

The Assistant Manager will fit into our staff dynamic and bring to the table a variety of skills that will make us even better. No day is ever the same here, so you will thrive in an ever-changing environment, work well with volunteers of all ages and abilities, and be able to pivot your priorities on a moment’s notice. You will have tasks delegated both in front of store and back of store.

You can manage your time well with little supervision, you have the flexibility in your schedule should another staff need to rely on you in special circumstance, and you are passionate about the work we do in both our own community and in partnership with Bible League Canada.

**General Expectations**

**What is expected of you**:

- Strong interpersonal skills. We greatly value our volunteers as a priority, we would not exist without them. You possess grace, good humour, and problem-solving skills with the ability to communicate with passionate volunteers. You invest in their lives and strive to know them and their stories.
- You solve problems with good judgement and make decisions independently.
- You work well with staff and can delegate tasks. You lead regular staff meetings, encourage the sharing of ideas, and are open to discussion.
- You are entrusted to open and close the store, count cash, and oversee tasks that require a high level of trust and discretion.
- A criminal record check is required.
- You demonstrate strong written and verbal communication skills for both internal and external communications (including social media).
- You understand, agree with, and adhere to the lifestyle and morality policies of the BFM Foundation. You understand why we do what we do and are passionate about making a difference.
- The ability and willingness to lead in staff devotions on occasion and prayer for team members.
- Strong interpersonal skills, ability to multitask, work in a fast-paced environment with grace and good humour.
- Possess good conflict resolution skills, be organized and clean.
- Be able to solve problems with good judgement and make decisions independently.
- First Aid Level One is required and will be provided if necessary.
- Operating our POS cashier system and have a front of store presence during peak times.

**Specific Role Expectations**:
**Warehouse**:

- Responsible for the intake of incoming donations - filtering and quality control.
- Pre-sorting of incoming donations and placement of donations in the appropriate departments in the back of the store.
- Unloading and loading of furniture that is being donated or purchased. This is a physical task, and the assistant manager must be able to handle the physical demands of the job in this area.
- Pricing of furniture, appliances and miscellaneous items (hardware, sporting goods and large items)
- Transferring processed furniture to the storefront.
- Disposal and recycling of outdated or substandard inventory.
- Maintaining a safe and clean working environment.

**Production**:

- Ensuring departments



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