Sales Support Specialist

3 weeks ago

Markham, Canada Sienna Senior Living Full time

What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

- A competitive salary and vacation package
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing:

- Meet or exceed occupancy targets.
- Achieve sales performance metrics in each residence to achieve optimum results.
- Participate in the development, execution and achievement of quarterly marketing plans for the achievement of traffic volumes and conversion ratios to drive occupancy.
- Keeps current on trends for sales in seniors housing and stay abreast of new competition in Sienna market areas.
- Completes a quarterly competitive analysis and understand the competitive market and any new builds or expansions impacting the residence occupancy.
- Participate in the weekly strategy call for the residence. Share notes with Sales Advisors, General Manager, Marketing Team, Sales Support Specialist and Vice President, Sales.
- Develops outreach and networking partnerships
- Maintain a detailed knowledge of the lead management system (Yardi CRM).
- Effectiveness in tour conversions through discovery, closing and leads management.
- Executing all aspects of the One-On-One, Prospect Centered Sales and Yardi CRM.
- Generate, cultivate and maintain external business relationships in collaboration with the General Manager and Sales Advisors.

What you need to know:

- Minimum 2 years’ experience in senior living sales with proven record of achieving high occupancy.
- Must have proficiency in Microsoft Office; Word, Excel and PowerPoint (experience working with a CRM system is an asset).
- Must have ability to travel on a daily basis within an assigned region with approximately 80% overnight travel.
- Valid driver’s license for travel within Ontario, Saskatchewan, and British Columbia
- Must have proficiency in outreach and networking.
- You must be legally eligible to work in Canada or have a valid work permit
- You must successfully pass a Criminal Check
- Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process._

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