Loss Prevention Training Supervisor

5 months ago

Toronto, Canada BLACKBIRD SECURITY INC Full time

Blackbird Security Inc is looking to hire a **Loss Prevention Training Supervisor **in **Toronto, ON.**

**Role Summary**:
Join our team as a Loss Prevention Training Supervisor, and play a pivotal role in ensuring the ongoing success of Blackbird Security Inc. in delivering top-notch services to our retail clients in Toronto. As the supervisor, you’ll be instrumental in building and leading a high-performing Loss Prevention team, providing the necessary training and support to equip them for their responsibilities in the field.

**What’s in it for you?**
- Competitive wages
- Flexible schedules
- Paid training and growth opportunities to excel in your role
- Career advancement opportunities through internal promotions
- Recognition programs and bonuses
- GoodLife Fitness Gym Membership: Enjoy a 25% discount on all membership tiers, $0 enrollment fees, and the ability to share membership with a family member after completing the probationary period.

**Responsibilities**:

- Coordinate and oversee the training of Loss Prevention Specialist guards in collaboration with Regional and District Managers.
- Coordinate Use of Force certification for Loss Prevention Specialist guards with the Training Team.
- Ensure clear communication with staff and uphold professional conduct standards.
- Train all Loss Prevention Specialist guards to meet company standards and facilitate their continuing professional development.
- Identify training gaps in current LP guards and develop plans to address them.
- Ensure all LP reporting meets company standards, and prevent false arrests by ensuring adherence to mandatory loss prevention elements.
- Conduct site-by-site audits of LP results and provide frequent check-ins to assess guards’ understanding of protocols.
- Act as a liaison with law enforcement when necessary.
- Cover billable LP time when required and perform other related duties as assigned by management.
- Holds a valid Ontario Security License and Use of Force Certificate.
- Previous supervisory and training experience is essential.
- Demonstrated experience in arresting and detaining shoplifters.
- Proficient in loss prevention procedures, both in theory and practice.
- Possesses a valid driver’s license and own vehicle (preferred).
- Excellent communication skills in English, both verbal and written, and proficient in electronic communication.
- Willingness to attend meetings and training sessions to enhance skills.
- Knowledgeable about safety processes and procedures.
- Ability to lead with clear objectives and effectively manage a team.
- **About us**_
- Make a difference by joining Canada’s fastest
- growing National Security Company. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team, flexible schedules and competitive wages._
- We are a National Canadian security company servicing clients coast to coast with major branches across Canada's all 10 provinces. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our reputation is built by exceeding standards of performance and providing superior customer service to our clients. We provide security services to a wide-range of clients from retail stores, high-end retail stores, residential buildings, campuses, municipal offices, warehouses and many more._
- **Join our dedicated security team today**_

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you possess your own vehicle?

**Experience**:

- Security: 1 year (required)
- Supervisor: 1 year (required)
- Training: 1 year (preferred)
- Undercover Loss Prevention/Retail Security: 1 year (preferred)

Licence/Certification:

- Security License (required)
- Use of Force Certification (preferred)
- Driving Licence (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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