Unload Associate

By joining the RONA family, you’ll enjoy many benefits, such as:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

**Your role**:
The primary function of the Customer Service Associate (CSA) Loader is to assist customers with all of their shopping needs. The CSA Loader is responsible for providing excellent customer service by responding to customer inquiries and helping customers with locating, selecting, carrying, and loading merchandise along with responding to requests for assistance throughout the store. This includes supporting checkout functions and other customer services as needed. The CSA Loader is responsible for preparing quick-load items, replenishing shelf stock, and using power equipment as needed. The CSA Loader is also required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Lastly, the CSA Loader is responsible for completing all other duties as assigned.

**The qualifications we are looking for**:

- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information, and;
- 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

**Preferred Qualifications**:

- 6 months retail experience
- 6 months experience as a Loader at other home improvement or hardware retailers. 6 months experience working in any department at a RONA retail store.
- 6 months retail merchandising experience, including performing Zone Recovery, stocking, downstocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
- 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
- Lifts 26-50 pounds without assistance many times a day and also lifts 51-75 pounds without assistance daily and 76-100 pounds with assistance daily.