Dental Receptionist

2 weeks ago

Maple Ridge, Canada White House Dental Center Full time

Job Overview:
We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role as you will be the first point of contact for patients and visitors.

**Duties**:

- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls and schedule appointments using our electronic medical records system (Tracker)
- Verify insurance coverage and assist patients with billing inquiries
- Maintain patient records and update information as necessary
- Coordinate patient referrals to specialists as needed
- Assist with patient check-in and check-out procedures
- Manage the front desk area, ensuring cleanliness and organization
- Provide administrative support to dental staff as required

Qualifications:

- Previous experience as a Dental Receptionist or in a similar role within a medical office setting is preferred
- Proficient in using phone systems and other office equipment
- Familiarity with medical terminology is a plus
- Knowledge of dental office procedures and workflows is advantageous
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Detail-oriented with a high level of accuracy in data entry
- Ability to maintain confidentiality of patient information

We offer competitive compensation, benefits, and opportunities for professional growth. If you are a motivated individual with excellent administrative skills and a passion for providing exceptional patient care, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$30.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

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