In Room Dining Server

2 weeks ago

Victoria, Canada Oak Bay Beach Hotel Full time

**In-Room Dining Server**

In-Room Dining Servers are responsible for ensuring excellent customer service through being consistent, organized and professional at all times. Servers are expected to maintain a gracious manner with all guests and uphold our high level of service.

**Responsibilities**
- Provide food and beverage service to guest rooms and the Boathouse Spa & Baths
- Provide service and support for the hotel staff dining program.
- Be knowledgeable of all Hotel areas and activities and communicate to guests as required
- Resolve guest concerns/issues efficiently and courteously to prevent a reoccurrence and ensure guest will become a repeat customer.
- Evening and weekend availability is required.
- All other duties as assigned

**Qualifications**
- Prior experience in Food & Beverage an asset
- Sincere customer focus and true appreciation for the guest experience.
- Strong personal integrity with an innate desire to work in an ethical manner
- Knowledge of Victoria and surrounding areas an asset

**Physical Aspects of Position (include but are not limited to)**:

- Continuous standing and walking throughout shift
- Some lifting and carrying up to 40 lbs

**Job Types**: Full-time, Permanent

Pay: $17.93 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed

**Experience**:

- Luxury Hospitality: 1 year (preferred)
- Food & Beverage: 1 year (preferred)

Licence/Certification:

- Serving it Right (preferred)

Work Location: In person

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