Assistant Head Cashier

3 weeks ago

Richmond Hill, Canada Coppa's Fresh Market Full time

Our Front End and Customer Service Department is growing, and looking to add an **Assistant Head Cashier **to our **1700 King Rd location (Dufferin St & King Rd in King City)**.

The Head/Assistant Head Cashier overseas all the duties of the cashiers and moves between different cash registers to assist cashiers with their work and to help customers with any problems that they may be facing. Other duties of a head cashier will include:

- Monitor the work of cashiers on a daily basis
- Create and distribute cashier schedules and till allocation
- Ensure that workload is equally divided between cash registers
- Perform cashier duties during cashiers’ absence or extreme workload
- Supervise the activities of checkout stations on a constant basis
- Evaluate performance of cashiers and provide managers with information on appraisals
- Ensure that each customer’s transactions are processed accurately and in a time efficient manner
- Generate and maintain account related reports
- Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately
- Identify and address any accounts related problems on an immediate basis
- Ensure that all items are appropriately displayed on shelves and oversee maintenance of store
- Resolve employee conflicts and ensure that any customer complaints are handled immediately
- Identify and correct cash register errors and take measures to ensure that further errors do not happen

**Must be available to work flexible shifts including evenings and weekends**

**Company Profile**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Work setting:

- Grocery store

Ability to commute/relocate:

- Richmond Hill, ON L7B 0N1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Grocery Retail: 5 years (preferred)
- Customer service: 5 years (preferred)

Work Location: In person

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