Product Owner, Commercial Banking
4 weeks ago
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit
What we offer:
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
Job Summary:
We are hiring for a Product Owner role to support our Commercial Banking business team.
As a Product Owner, you will be working within the Digital Banking Platforms & Experiences, you'll help manage the product from conception to completion, with both internal and external stakeholders. You'll create a vision that drives success, delivers products & features that meet the clients’ needs, and supports Central 1’s strategic goals. This role is based out of Vancouver, BC.
What you'll do:
Collaborating with everyone from developers and testers to credit union customers and end users, to senior management, you'll drive prioritization and communicate ideas to facilitate development and launch of a product that aligns to everyone’s needs.
- Serve as the customer proxy to the agile development teams.
- Analyze and influence product requirements and develop appropriate initiatives to ensure requirements are successfully achieved/delivered
- Effectively prioritize new features and product development based on competitive analysis, industry trends, customer feedback, and company vision.
- Scope the MVP taking into account existing resource constraints and sustained development of the product
- Own, define, prioritize stories & the backlog, establish acceptance criteria, drive prioritization in the backlog, and obtain customer validation that the product meets customer and program priorities while maintaining technical integrity.
- Collaborate with our agile teams to actively manage and prioritize the backlog, attend agile ceremonies as a key stakeholder, and drive the product forward
- Engage with end-users both directly (face-to-face) and indirectly (user testing & data) to observe and understand end-user requirements and preferences
- Collaborate with other Product Owners to ensure alignment across related products & features, validating plans align to customer, program, and business goals
- Participate in roadmap development of new ideas, and present these concepts for approval to various stakeholders, including customers and internal management
- Contribute to client communications, support the development of product related material
- Act as a liaison between Operations, Technology, clients and vendors
- Temporarily assist other teams as required
What you'll have
You have successfully delivered projects using an Agile methodology, with a background or experience in digital products with a keen eye for detail, and strong data-driven decision-making skills.
- 4+ years of related experience in product management, preferably in financial services, credit unions, or banks.
- Experience working in a complex product development environment with Agile software methodology.
- Experience as a Product Owner / Product Manager with software products, strong skills in maintaining and prioritizing a backlog.
- Strong relationship building, negotiation, and leadership skills; ability to persuade and lead a squad of diverse stakeholders
- Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
- Demonstrated ability to think both strategically and tactically
- Strong self-starter who can work in a collaborative team environment but isn't afraid to tell it like it is
- Experience in user-centered design and customer journeys
- Experience with Content Management Systems
- Willing to temporarily take on special assignments as needed
- Passion for innovation and a "can do" attitude.
- Brings a high-energy and passionate outlook to the job and can influence those around them
- Work hard and play hard—our happy team interacts with each other a lot, so you need to be fun to work with
LI-Hybrid
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