Nurse Navigator

6 days ago


Next Job, Canada Markham Stouffville Hospital Full time

Land Acknowledgement:
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
Forbes Canada Honouree
Who you are:
You encompass Oak Valley Health's core values and live the words of Respect, Trust, Commitment, Compassion and Courage
You are a patient and/or client centered individual who performs at an exemplary standard
You are a team player with excellent communication, critical thinking and prioritization skills

Vision: The Eastern York Region North Durham (EYRND) Ontario Health Team (OHT) strives to provide an equitable, high quality continuum of care for patients of the EYRND OHT catchment area. A strong body of evidence demonstrates that high quality, accessible and integrated primary care leads to lower health system costs and better population health outcomes. House-bound seniors with physical, cognitive and social barriers have difficulty accessing traditional office-based primary care.

Qualifications/Skills

BSCN preferred, or evidence of working towards
Current registration with the Ontario College of Nurses
Experience working with geriatrics patients with complex medical needs strongly preferred
Experience and knowledge of existing programs and services within Markham Stouffville Hospital is an asset
Experience working within an interprofessional team environment as well as independently and autonomously with efficiency
Must be flexible and able to adapt to changing environments
Excellent interpersonal and decision-making skills - strong organizational skills
Ability to adapt to a changing environment and assume responsibility for own learning
Demonstrated leadership skills and ability
Computer literacy required; experience with Meditech and Accuro an asset

Responsibilities:
Primary point of contact throughout the patient care journey
Triage and respond to patient concerns on a daily basis; Liaise with physicians, NP, interprofessional team, community paramedics and home and community care to action and modify clinical plans as required
Support SHS referrals or urgent clinical referrals as needed
Relay relevant patient messages to most responsible practitioner (MRP)/interprofessional team
Fill out appropriate referral forms to community programs (i.e. palliative team, LTC, behavioural support services, etc.) and follow-up to ensure warm transfer
Support and navigate both patients and their caregivers with access to appropriate community support services
Advocate, navigate and facilitate access to hospital resources
Educate, promote and increase SHS Program awareness amongst internal (Markham Stouffville Hospital) and external stakeholders (i.e. networking with physician groups, clinical teams, discharge planners, HCCSS,, etc.)
Meet clients and their caregivers in ED/hospital - if unable to meet in person, connect with ED clinical team to ensure warm handover
Work collaboratively with Markham Stouffville Hospital's patient flow coordinators to inform them about patients and their transfer to community programs

Provide urgent telephone follow-up to patients (e.g. follow-up for key incomplete tests, close monitoring of unwell patients recently started on antibiotics at home, follow-up fluid overloaded patients). Close communication loop and provide updates to MRP
Manage routine medical-related concerns (pharmacy clarifications, missing lab requisitions, IV antibiotics, flu shot questions, and outstanding tests)
Participate in use of tracking codes in Accuro to document work for KPI/QI purposes
Document all patient interactions on Accuro; complete clinical notes in Accuro within 24h
Attend team meetings regarding program operations, planning, and evaluation
Provide cross-coverage for team coordinator or other team members as needed

Hours: Monday
- Friday, Days, 8 hrs, as per schedule
Location: Markham and Stouffville, Ontario

Compensation:
Band J- $34.27-$49.07

Who we are:
Oak Valley Health is one of Ontario's leading community healthcare organizations.Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
COVID Statement
Oak Valley Health Diversity Statement
Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one's personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.


JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified


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