Key Holder

6 months ago

Toronto, Canada Swatch Group Canada Full time

As a Swatch Sales Lead, you will report to the store management team and will assist in coaching sales associates on meeting individual and store goals. Although your focus will be on sales initiatives, your responsibilities are also to provide excellent customer service, train and reinforce employees on policies and procedures. You will be expected to participate in daily operating routines and adhere to visual merchandising standards for the Swatch brand. You will possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem Solving, and Humility and Integrity.

**RESPONSIBILITIES**:
**CUSTOMER SERVICE & SALES GENERATION**
- Coach, train and motivate sales associates to provide excellent customer experience leading by example.
- Provide prompt and courteous service while completing each transaction in a quick and efficient manner, minimizing delays to the customer.
- Develop thorough knowledge of all Swatch core and launch products to offer selection guidance to customers.
- Assist in communicating sales goals and performance results to sales associates; updating store management team on performance observations.
- Lead in sales by meeting and/or exceeding sales targets.
- Actively use selling techniques to influence multiple items per transaction (up-selling/cross-selling).
- Meet and/or exceed Key Performance Indicator (KPI) goals (SPH, UPT, etc.)

**OPERATIONS**
- Support management with training of employees on Point-of-Sale (POS) transactions and ensures transactions are processed accurately.
- Assist with effective and timely processing of shipment, receiving, transferring, re-pricing, re-tagging, stocking and replenishment according to guidelines.
- Adhere to opening and closing procedures.
- Comply with inventory control processes to prevent asset loss (shrink).
- Assist in the investigation of inventory discrepancy issues.
- Follow directives from management and execute store merchandising standards.
- Ensure all visual and housekeeping standards are met consistently.
- Serve as a health and safety representative to ensure safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner.
- Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.).

**VISUAL MERCHANDISING**
- Assist in the execution and maintenance of store merchandising standards.
- Ensure all visual and housekeeping standards are met consistently.

**OTHER**
- Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner.
- Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.)

**REQUIREMENTS**
- Availability to work opening and closing shifts; flexible hours including weekends and holidays.
- At least 2 years retail sales experience, preferably in fashion and/or accessories.
- Strong communication skills (verbal & written), including strong relationship building skills.
- Results oriented with a high level of energy and enthusiasm
- Ability to communicate in a clear concise and understandable manner.
- Must be a self-starter who works well independently and in team environments

**EMPLOYMENT STATUS**

Part-Time, Minimum 15 hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 29 hours a week, certain holidays and blackout dates.

**WORKING CONDITIONS** Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

**Job Types**: Part-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON M6A 2T9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail Sales: 2 years (preferred)

Work Location: In person

  • Key Holder

    6 months ago

    Toronto, Canada McCarthy Uniforms Full time

    **Have a passion for customer service? Want to join a great team and develop new skills? We want to hear from you!**: McCarthy Uniforms is Canada's leading school uniform and specialty apparel Company. Over the last 65 years, we have built our leadership position by following our mission to be a world-class provider of high-quality uniforms. We believe in...

  • Key Holder

    2 months ago

    Toronto, Canada Le Creuset Full time

    We are looking for a **Part-time Key holder** for a **permanent contract**. Come join our boutique in The Well shopping center and be part of a great team whose vision is to deliver amazing customer service! At Le Creuset, Key holder are responsible for driving sales results for our products through creating enthusiasm and excitement by bringing the brand...

  • Key Holder Assistant

    4 weeks ago

    Toronto, Ontario, Canada Joe Fresh Full time

    At Joe Fresh, we are dedicated to delivering quality and compelling value in our lifestyle collections for men, women, and children. Our goal is to provide an outstanding shopping experience for customers, and we're looking for passionate and dedicated colleagues who share this vision.Job DescriptionWe are seeking a highly motivated Key Holder Assistant to...

  • Key Holder

    6 months ago

    Toronto, Canada Above Ground Art Supplies Full time

    Above Ground Art Supplies, is looking to fill the position(s) of Key Holder, at our 74 MCCAUL location. Under the direction of the Store Supervisor, will primarily be responsible to coordinate departmental activities and operations in their absence. This position will greet and assist customers in a manner that models exemplary conduct to other staff,...

  • Key Holder

    6 months ago

    Toronto, Canada Above Ground Art Supplies Full time

    Above Ground Art Supplies, is looking to fill the position(s) of Key Holder, at our 74 MCCAUL location. Under the direction of the Store Supervisor, will primarily be responsible to coordinate departmental activities and operations in their absence. This position will greet and assist customers in a manner that models exemplary conduct to other staff,...

  • Key Holder

    6 months ago

    Toronto, Canada Above Ground Art Supplies Full time

    Above Ground Art Supplies, is looking to fill the position(s) of Key Holder, at our 74 MCCAUL location. Under the direction of the Store Supervisor, will primarily be responsible to coordinate departmental activities and operations in their absence. This position will greet and assist customers in a manner that models exemplary conduct to other staff,...

  • Key Holder

    6 months ago

    Toronto, Canada Club Monaco Fairview Mall Full time

    **About us** Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and...

  • Key Holder

    6 months ago

    Toronto, Canada Club Monaco Fairview Mall Full time

    **About us** Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and...

  • Key Holder

    6 months ago

    Toronto, Canada Judith & Charles Full time

    Tailored, chic and modern **Judith & Charles** is one of Canada’s Top Fashion Brands We are the go to destination for smart women who like tailored pieces that fit well and wear beautifully. We are currently looking to fill full time key holder position for our downtown boutiques. Unique retail opportunity to (mostly) work office hours...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work. If you love making sales, thrive in giving exemplar customer service, have a passion for fashion and can't stop yourself from styling peoples outfits, then we want to hear from you! Position...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work. If you love making sales, thrive in giving exemplar customer service, have a passion for fashion and can't stop yourself from styling peoples outfits, then we want to hear from you! Position...

  • Key Holder- Yorkdale

    6 months ago

    Toronto, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a** Key Holder **to join our retail team at the Yorkdale Mall, Toronto, Ontario. 20-30 hours per...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder to join our Style Team! Do you love fashion, love helping people, build outfits effortlessly and can't contain your excitement about shopping? Do you have a flexible schedule, fashion retail management experience, and are looking for a new opportunity? Come join our vibrant team! We are looking for...

  • Fashion Retail Key Holder

    3 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder to join our Style Team! Do you love fashion, love helping people, build outfits effortlessly and can't contain your excitement about shopping? Do you have a flexible schedule, fashion retail management experience, and are looking for a new opportunity? Come join our vibrant team! We are looking for...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder to join our Style Team! Do you love fashion, love helping people, build outfits effortlessly and can't contain your excitement about shopping? Do you have a flexible schedule, fashion retail management experience, and are looking for a new opportunity? Come join our vibrant team! We are looking for...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work. If you love making sales, thrive in giving exemplar customer service, have a passion for fashion and can't stop yourself from styling peoples outfits, then we want to hear from you! Position...

  • Fashion Retail Key Holder

    6 months ago

    Toronto, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work. If you love making sales, thrive in giving exemplar customer service, have a passion for fashion and can't stop yourself from styling peoples outfits, then we want to hear from you! Position...

  • Key Holder

    6 months ago

    Toronto, Canada Psycho Bunny Full time

    Can you envision your future accomplishments as a **KEY HOLDER **(Toronto Eaton Centre) at **PSYCHO BUNNY**? **WHO WE ARE** Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of...

  • Key Holder

    6 months ago

    Toronto, Canada Size? Canada Full time

    **Department**: Retail Stores **Location**: Toronto **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: Established in 2000, size? has since evolved into one of the most influential, leading streetwear brands that represent a community connected by fashion, music, sport and art. From supplying our customers with all of the finest...

  • Key Holder/budtender

    6 months ago

    Toronto, Canada Minerva Cannabis Full time

    **Minerva is seeking a Key Holder to work at our flagship retail store in Toronto. We are looking for a knowledgeable, friendly and enthusiastic staff member who is excited to join and excel with our team.** **A Key Holder is critical in supporting the successful execution of store operations, and a leader in the development of our people and our guest...