Service Writer

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a great opportunity for someone with tire knowledge and a passion for the automotive industry.

**Responsibilities**:

- Greet customers and assist them with their service needs
- Schedule appointments and manage the service department's calendar
- Communicate with customers about their vehicle's repair status and provide updates
- Prepare accurate estimates for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions and service history
- Provide excellent customer service by addressing inquiries and resolving any issues

**Requirements**:

- Strong leader
- Strong tire knowledge and understanding of tire repair processes
- Excellent communication skills, both verbal and written
- Previous experience in a tire shop or automotive repair shop is preferred
- Proven track record in sales or customer service is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills

We offer competitive pay based on experience and qualifications. Join our team and be part of a dynamic company that values its employees' contributions. We service all types of vehicles cars, trucks, semis, tractors, loaders etc. Hours are 8am-5pm Monday to Friday, 8am-12pm Saturdays.

Note: This job description is intended to provide an overview of the responsibilities and requirements of the Service Writer position. It is not exhaustive, and additional duties may be assigned as needed.

**Salary**: From $23.00 per hour

Expected hours: 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)
- tire: 2 years (required)

Work Location: In person

Expected start date: 2024-04-15