Network Specialist

4 weeks ago

Brampton, Canada Rogers Communications Full time

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
**What you will be doing**
- Serve as the top tier in fault identification, isolation, analysis, and resolution for IP & Access network related technology platforms.
- Engage in performance and fault analysis for issues requiring in-depth, extended investigation. Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
- Responsible for configuration, management and maintenance of IP & Access network elements and technology platforms.
- Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification.
- Maintain all related network design and support documentation.
- Design and implement automations across Network Operations using combination of in house and open source development tools.
- Implementing and reviewing network tools/scripts.
- Identify new automation opportunities based on data driven analysis.
- Responsible for ensuring seamless introduction of new technology platforms and services into Enterprise Network Operations.
- Communicate with engineering regarding identified logical and physical network design issues and network performance.
- Must be willing to work in an on-call environment.
- Adhere to all policy and legal requirements under Health and Safety legislation.

**What you have**
- Degree or Diploma in Networking or Technology.
- 5+ years experience in Service Provider environment strongly preferred.
- Knowledge of Data analytics and Log parsing into tools: I.e. Splunk, Grafana and others is an asset
- Innovation/Creative Thinking, Problem Solving/Judgment, Achievement Orientation and Listening, Understanding and Responding.
- Experience with networking: routers/switches/firewalls, routing, subneting and network protocols.
- Demonstrated in-depth understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (OSPF, ISIS, BGP, EIGRP, MPLS, MPLS VPN, and Multicasting)
- Experience-based knowledge of Nokia (ALU) Service Router 7750SR, 7210-SaS platforms and services TiMOS/SR OS, 5620 NSP/CPAM, Software. NRS-II+ certification considered an asset.
- Experience-based knowledge of Nokia 7360 XGS-PON & 5520 AMS or other vendor OLT solution.
- In-depth knowledge of Security/DDoS Mitigation systems.
- Lean-Six Sigma, considered an asset.
- Demonstrated ability to work effectively in a team environment, in an organized, methodical and pleasant manner
- Ability to take ownership and co-ordinate resolution of network related problems
- Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification
- Outstanding analytical and methodical troubleshooting skills
- Effective oral and written communication skills

**Schedule**: Full time

**Shift**: Rotating

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Road (101), Brampton, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Technology & Engineering

**Requisition ID**: 286730

Posting Notes: Digital & Technology

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