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Client Solutions Manager, Retail Gestionnaire Des
1 month ago
**Client Solutions Manager, Retail | Gestionnaire des solutions clients, commerce de détail Responsibilities**:
- Oversee internal account operations (e.g. troubleshooting issues, account set up, optimizations etc.) | Superviser les opérations internes du compte (p. ex. : résolution de problèmes, mise en place de comptes, optimisations, etc.)
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership | Agir en tant que consultant externe en matière de produits en informant les clients et les agences sur les solutions et les pratiques exemplaires en matière de produits et, au final, développer les partenariats commerciaux existants.
- Analyze data and insights to guide strategy and implementation of Meta solutions | Analyser les données et les informations pour orienter la stratégie et la mise en œuvre des solutions Meta
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.) | Établir et gérer les relations avec les clients clés et les agences partenaires (médias, créatifs, partenaires marketing, etc.).
- Work and collaborate with diverse group of internal cross-functional teams | Travailler et collaborer avec un groupe diversifié d’équipes internes interfonctionnelles.
- Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators Outline and oversee measurement strategy, tracking, and results delivery Identify optimization opportunities for improving performance | Orienter la stratégie médiatique et créative, la planification et la mise en œuvre des campagnes pour atteindre les indicateurs clés de performance Définir et superviser la stratégie de mesure, le suivi et l'obtention des résultats Identifier les possibilités d'optimisation pour améliorer les performances
**Minimum Qualifications**:
- 5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated project or people leadership experience required | Plus de 5 ans d'expérience dans le domaine du marketing, des médias et/ou des sociétés de conseil, ainsi qu'une expérience avérée en matière de gestion de projet ou de gestion des ressources humaines.
- Experience with the industry or business trends in the industry (Retail, Retail Media Networks, Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM) | Expérience du secteur ou des tendances commerciales dans le secteur (vente au détail, réseaux de médias de vente au détail, marketing direct, données et solutions technologiques, technologie publicitaire, partenariats, gestion de la relation client).
- Experience with analyzing datasets and delivering insights in Meta Ads Manager, Excel and GSuite | Expérience de l'analyse d'ensembles de données et de la production d'informations dans Meta Ads Manager, Excel et GSuite.
- Effective critical thinking and problem solving skills | Compétences efficaces en matière de réflexion critique et de résolution de problèmes
- Effective communication skills and demonstrated experience presenting ideas and solutions | Compétences en matière de communication et expérience avérée dans la présentation d'idées et de solutions
- Understanding of major advertising success metrics, and the measurement landscape (eg MMM, MTA) | Compréhension des principales mesures de succès publicitaire et du paysage des mesures (par exemple MMM, MTA).
- Ability to manage multiple projects while maintaining strict attention to details | Capacité à gérer plusieurs projets tout en accordant une attention particulière aux détails.
**Preferred Qualifications**:
- Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS | Connaissance du langage SQL, des bases de données relationnelles ou des routines de calcul statistique comme R, SAS, SPSS
- BA/BS degree | Titulaire d’un B.A./B. Sc.
- Retail Media Network experience | Expérience en matière de réseaux de médias de détail
**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
CA$111,000/year to CA$158,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation deta
