Customer Experience Representative

6 months ago

Leduc, Canada Indigo Books & Music Full time

Company Description
**Location: Inside the Edmonton International Airport**

Due to the location of the store, you will have to go through a security check for Transport Canada.

**5:30 AM Availability Required**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:

- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

**WELCOME HOME

  • Customer Experience Representative

    6 months ago

    Leduc, Canada Enterprise Mobility Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...

  • Customer Experience Representative

    5 months ago

    Leduc, Canada Enterprise Holdings Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...

  • Customer Experience Representative

    6 months ago

    Leduc, Canada Enterprise Holdings Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...

  • Customer Experience Representative

    2 months ago

    Leduc, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...

  • Customer Experience Representative

    2 months ago

    Leduc, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...

  • Customer Service Representative

    4 weeks ago

    Leduc, Alberta, Canada Chemazone Inc. Full time

    Customer Service Representative at Chemazone Inc.We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.

  • Customer Service Representative

    6 months ago

    Leduc, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Leduc** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible to provide outstanding customer service to our internal and external customers. The Customer Service Representative will support in...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Pro Best Plumbing Ltd Full time

    We are seeking a Customer Service Representative at Pro Best Plumbing Ltd to join our team.Job SummaryThis is a customer-facing role where you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. As a Customer Service Representative, you will be the primary point of contact for customers, responding...

  • Customer Service Representative

    3 weeks ago

    Leduc, Alberta, Canada Super 8 Edmonton Int. Airport Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our Front Desk Team at Super 8 Edmonton Int. Airport. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.Key...

  • Customer Service Representative

    2 months ago

    Leduc, Canada Crystal Glass Canada Ltd. Full time

    _**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Leduc, AB location. **_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the phone and...

  • Customer Care Representative

    6 months ago

    Leduc, Canada Apex Utilities Inc. Full time

    **Job Posting: Customer Care Representative** **Job Category: Corporate Services** **Requisition Number: 8-24** **Wages: $32.75 - $37.24 per hour.** **Apex Utilities Inc.** is a provincially regulated natural gas distribution utility delivering safe, reliable, clean, and affordable natural gas service to over 82,000 residential, rural, commercial, and...

  • Customer Service Representative

    6 months ago

    Leduc, Canada BMO Financial Group Full time

    4706 - 50th Avenue Leduc Alberta,T9E 6Y6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Chemazone Inc. Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Chemazone Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers.About the RoleThe ideal candidate will have strong communication skills, be able to work in a fast-paced environment,...

  • Customer Service Representative

    3 weeks ago

    Leduc, Alberta, Canada Olie's Repair Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Olie's Repair. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced retail environment.Duties and ResponsibilitiesProvide excellent customer service to all customers,...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Super 8 Edmonton Int. Airport Full time

    We are seeking a Customer Service Representative to join our team at Super 8 Edmonton Int. Airport.Job SummaryThis role involves providing exceptional customer service to guests, handling room reservations, and managing front desk operations.ResponsibilitiesFront Desk Operations:Register arriving guests and assign rooms in a timely manner.Process group...

  • Customer Service Representative

    3 weeks ago

    Leduc, Alberta, Canada Super 8 Edmonton Int. Airport Full time

    We are seeking a skilled Customer Service Representative to join our team at Super 8 Edmonton Int. Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations and room assignments, and maintaining a clean and organized front desk area.Key Responsibilities:Register arriving guests and...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Pro Best Plumbing Ltd Full time

    The Customer Service Representative is a permanent position at Pro Best Plumbing Ltd. Estimated annual salary: $52,000.Job Description:We are seeking an organized and efficient individual to handle customer transactions in a fast-paced environment.This role involves processing payments for goods or services received by customers.Responsibilities include...

  • Customer Service Representative

    1 month ago

    Leduc, Alberta, Canada Tommy Gun's Original Barbershop Full time

    Unlock Your Potential at Tommy Gun'sWe're seeking a talented Customer Service Representative to join our team at Tommy Gun's Original Barbershop. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, ensuring every guest has an outstanding experience from the moment they step through our doors.Key...

  • Customer Service Sales Representative

    2 weeks ago

    Leduc, Alberta, Canada Pro Best Plumbing Ltd Full time

    We are seeking a Customer Service Sales Representative to join our team at Pro Best Plumbing Ltd. This is a permanent, full-time position working 40 hours per week with the possibility of relocation costs being covered by the employer.About the RoleThis role involves interacting with customers to discuss their needs and preferences for various merchandise or...

  • Canulc customer Service Representative

    6 months ago

    Leduc, Canada Staples Canada Full time

    : 1261525 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...