Transport Operations and Service Clerk
2 weeks ago
Groupex is a TL and dedicated service specialist serving the North-East of Canada and the USA.
For nearly three decades, Groupex has been providing asset-based services to clients throughout North America and is one of Canada's Top Fleet Best employer. Our services include TL and dedicated service specialist serving the North-East of Canada and the USA.
From our customers to our drivers, we understand the value of quality service, competitive pricing and reliability, and commited at helping our clients achieve their business goals.
Groupex is proudly a member of C.A.T. Group, a leader in logistics in North America. The combination of being a small, nimble company backed by one of Canada’s best managed company permits Groupex to offer the best of both worlds; flexibility and rock solid operations.
**Responsibilities**
**Garage service**:
- Check work orders in MIR and delegate accordingly
- Close and invoice work orders in MIR
- Coordinate mechanics' tasks to ensure timely repairs
- Order and track parts for our in-house repairs facility
**Operations**:
- Create orders within Dispatch Mate
- Help operations with any related task
**Skills and expertise**
- Experience at a transportation company is an asset
- Exceptional customer service focus and skills
- High-energy and positive attitude
- Organizational and scheduling skills
- Ability to learn new programs.
**Requirements**:
- High school diploma or equivalent required
- Basic knowledge of MS Word and Excel
- Bilingual English/French is an asset
**What we offer**
- Dynamic work environment marked by respect, authenticity and commitment
- A competitive salary
- Group insurance plan
- Deferred profit-sharing plan (DPSP)
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Groupex est un spécialiste des services de transport de lots complets desservant le nord-est du Canada et les États-Unis.
Depuis près de trois décennies, Groupex fournit des services basés sur les actifs à des clients dans toute l'Amérique du Nord et est l'un des meilleurs employeurs du Canada pour les flottes. Nos services comprennent le transport de lots complets et des spécialistes de services dédiés desservant le nord-est du Canada et les États-Unis.
De nos clients à nos chauffeurs, nous comprenons la valeur d'un service de qualité, de prix compétitifs et de fiabilité, et nous nous engageons à aider nos clients à atteindre leurs objectifs commerciaux.
Groupex est fièrement membre du Groupe C.A.T., un chef de file en logistique en Amérique du Nord. La combinaison d'une petite entreprise agile soutenue par l'une des sociétés les mieux gérées au Canada permet à Groupex d'offrir le meilleur des deux mondes : la flexibilité et des opérations solides.
**Responsabilités**
**Service garage**:
- Vérifier les bons de travail dans MIR et déléguer en conséquence
- Fermer et facturer les bons de travail dans MIR
- Coordonner les tâches des mécaniciens afin d'assurer des réparations dans les délais prescrits
- Commander et suivre les pièces pour notre centre de réparation interne
**Opérations**:
- Créer des commandes dans Dispatch Mate
- Aider les opérations pour toute autre tâche connexe
**Compétences et expertise**
- De l’expérience dans une entreprise de transport est un atout
- Orientation et compétences exceptionnelles en matière de service à la clientèle
- Haute énergie et attitude positive
- Sens de l'organisation et des priorités
- Capacité à apprendre de nouveaux programmes.
**Exigences**
- Diplôme d'études secondaires ou équivalent requis
- Connaissance de base de MS Word et Excel
- Le bilinguisme anglais/français est un atout
**Ce que nous offrons**
- Un environnement de travail dynamique marqué par le respect, l'authenticité et l'engagement
- Un salaire compétitif
- Un régime d'assurance collective
- Régime de participation différée aux bénéfices (RPDB)
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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