Branch Manager

1 week ago

Happy ValleyGoose Bay, Canada Atlantic Edge Credit Union Full time

**Branch Manager**

**Full Time - Contract**

**Happy Valley Goose Bay, NL**

**$74,800-$88,000**

In 2023, the members of Atlantic Edge Credit Union, EasternEdge Credit Union and Hamilton Sound Credit Union voted in favour to merge and create one credit union that benefits all members, employees, and communities.

We’re a cooperative—a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners—which means what’s good for you, is good for us.

From everyday banking needs like chequing and savings accounts, investments, credit cards, mortgages, loans, and business banking, we offer all the products and services you expect from your financial institution.

**The position**

Reporting to the Regional Manager of Branch Operations, the Branch Manager is responsible for managing, directing, and coordinating the operations, business development and retention efforts of the Credit Union. Through your effective leadership you will support and guide the staff in the delivery of branch growth, profitability, business development, retention, and member satisfaction

**Main Responsibilities & Focus**
- Manages branch staff including assigning and directing work, coordinating and monitoring staffing levels, interviewing, hiring and training of new employees, conduct performance reviews and provide coaching, work with HR to address and resolve any concerns or disciplinary issues, and manages employee leave
- Oversees the overall branch function including both deposit and loan portfolios; coordinate and direct the activities of deposit and lending functions, including consumer and commercial credit, residential and commercial mortgages, asset quality, investment products and financial planning
- In conjunction with the Regional Branch Manager, develops the annual branch business development strategy for service, growth, and other key areas, ensuring it is aligned with the Credit Union’s strategic objective. Implements, monitors, and adjusts the action plan as required to ensure goals are achieved
- Maintain awareness of changes related to deposit and credit granting fields, including government regulation, technology, consumer needs and preferences, as well as product offerings and services offered by other financial institutions
- Works with the Regional Branch Manager to recommend, develop, and implement policies and procedures
- Monitor member activity and ensure staff are trained on product and service promotions to maintain a high level of business retention
- Performs or oversees delegated Treasury Functions including determining cash needs of the branch and controlling vault cash
- Develop, recommend, and implement the annual capital and operating budgets for the branch; monitors performance results and takes corrective action as appropriate. Responsible for presenting budgetary information to executive management.
- Assesses and approves loans and mortgages within set approval limits or makes recommendations for approval or decline of all loans over approved limits to the Lending Department
- Oversees delinquency control and branch collections activities
- Ensures branch compliance with audit and security standards, policies and procedures, and loss prevention measures
- Ensure that the Credit Union has a favourable image that reflects a sound and secure financial institution that utilizes prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use

**The Person**
- Experience with work planning and management
- Sales and marketing knowledge would be considered an asset
- Knowledge of financial principles
- Familiarity with risk and compliance requirements
- Demonstrated experience with budget, expense, and balance sheet management
- Strong business acumen
- Thorough knowledge of products and services, lending, and wealth management
- Proven experience of risk optimization
- Substantial knowledge of strategic management activities
- Ability to build valuable relationships and partnerships
- An outgoing and self-motivated nature with strong work ethics
- Management/supervisory experience
- Strong leadership skills and ability to coach, delegate and foster a team environment
- Demonstrated critical thinking and problem-solving skills
- Superior communication and time management skills

**What’s in it for you?**
- An exceptional workplace culture, and an opportunity to join an engaged and community-driven team
- Competitive compensation and benefit packages with performance-based incentives
- Flexible work arrangements including Flex Time, Telework, and Hybrid depending on the role requirements
- Generous benefit package including a flexible health and dental plan (minimum 60% empl

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