Av Technician

7 months ago


Toronto, Canada Mount Pleasant Group Full time

Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.

We are looking for a AV Technician to join our team at Mount Pleasant Funeral Centre in Toronto.

System Operation
- Operate all of the audio & visual production equipment during services at the two designated funeral centres. There may be the occasional need to travel to one of the other MPG locations for support.
- Ensure the proper functioning of wireless microphones, musical instruments, cameras, lighting, touchscreens, other AV devices along with audio, streaming services and other applicable software.
- Test the correct functioning of any slideshows and/or videos
- Conduct quality control analysis during services and make adjustments as needed to enhance the client experience.
- Confirm the operation of any livestreams and archival recordings
- Troubleshoot and problem solve equipment and software issues
- Work with the vendors to troubleshoot any hardware, software, or connectivity issues
- Ensure AV interfaces and systems are standardized across locations for the purposes of ensuring consistency of use for employees when working from different locations.

Training
- Work with Corporate Trainers to build training modules and job aids to deliver training on demand to guide staff on the proper procedures to operate the audio & visual equipment
- Provide in-person or remote support and/or training as required to staff

Content Creation/Process Improvement
- Create a set of best practices to be used at all locations for operating the audio & visual equipment
- Provide feedback to enhance/improve the client experience
- Discuss with clients their specific audio & visual production needs
- Investigate and source movie/slide show software to be used consistently across locations, with the goal of training funeral directors to create high quality presentations with relative ease.
- Build presentations for corporate and community events, including the annual Candlelight Memorial presentations for all participating sites.
- Editing livestreamed services to produce a quality final product for the client.
- Enforce data retention procedures and standards

Administrative Duties
- Coordinate and prioritize appointments based upon client needs
- Documentation of processes and procedures
- Performs other sundry duties as assigned

**Hours/Days of Work**:

- Tuesday to Saturday
- 8:00AM - 4:30PM
- Some evening shifts as required based upon client needs

**Qualifications**:

- High school diploma or general education degree (GED); or at least one year of related experience and/or training; or equivalent combination of education and experience
- Technical program experience/certification or related experience
- At least two years of experience in a similar role
- At least two years of customer service experience
- Previous experience using media editing software, tools and players
- Previous experience using macOS and/or iOS products
- Previous experience with on-line streaming platforms is an asset
- Must have reliable access to their own recent-model vehicle, along with a valid Ontario “G” driver’s license and a clean driver’s abstract. Mileage will be reimbursed as per MPG’s Mileage Reimbursement Policy.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Commitment to detail and accuracy
- Excellent interpersonal and communication skills; team player
- Strong organizational skills
- Ability to deliver work within tight timelines
- Ability to work with mínimal direction
- Familiarity with funeral home environment and internal policies and procedures is an asset
- Sensitivity to persons in bereavement and understanding a variety of cultural and religious funeral expectations is an asset
- Intermediate proficiency of Windows and MS Excel, PowerPoint, Word, and Outlook

MPGishiring


  • Av Technician

    2 weeks ago


    Greater Toronto Area, Canada AV Creations Full time

    AV Creations is currently looking for an experienced A/V Installer & Automation Technician to join our growing company. The Technician will primarily be responsible to wire, install and trouble shoot automation systems, in residential settings. The typical work includes the installation of cctv systems, alarm panels, tv's, speakers and home theaters. The...

  • Av Technician

    7 months ago


    Greater Toronto Area, Canada AV Creations Full time

    AV Creations is currently looking for an experienced A/V Installer & Automation Technician to join our growing company. The Technician will primarily be responsible to wire, install and trouble shoot automation systems, in residential and commercial settings. The typical work includes the installation of cctv systems, alarm panels, tv's, speakers and home...


  • Greater Toronto Area, Canada Phase 3 AV Full time

    **COMPANY**: Phase 3 AV provides event production services and audio visual rentals throughout North America. Our expertise and diverse inventory of audio, lighting, video and staging deliver sound results. We offer our employees a competitive salary with large potential to move up. **General Technician / Stagehand Responsibilities and Duties** - Flawlessly...

  • Av Technician

    7 months ago


    Toronto, Canada Osler Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and...

  • Av Technician

    2 weeks ago


    Toronto, Canada Flexserv Full time

    Unmatched creativity and award-winning customer service are what we pride ourselves in and at the forefront of that is our people. Are you someone who is **Passionate** about delivering Magical, Memorable event experiences? **Do you want to work for an amazing events company that will value your contribution, reward your creativity, and make you love your...

  • Av/vc Ops Technician

    7 months ago


    Toronto, Canada Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...

  • Av Technician

    7 months ago


    Greater Toronto Area, Canada BBI Full time

    **AV TECHNICIAN /INSTALLER** BBI is growing! We are a team of AV and Broadcast Technicians. Our projects include (but not limited to) executive boardrooms, C-Suites, huddle spaces to classrooms and lecture halls to digital menu boards. We specialize in technical service installations and are always looking for talented technicians to join our Team in the...

  • Av/vc Technician Ii

    7 months ago


    Toronto, Canada Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...

  • Av Technician

    7 days ago


    Toronto, Canada INK Entertainment Full time

    **About Rebel** As one of Canada’s most dynamic nightclub and concert venues, we offer the opportunity to work on some of Toronto’s hottest events. We host international DJs and concert tours, as well as very popular weekly club night on Saturday. Rebel is looking for an Audio Visual (AV) Technician to join the team. The AV Technician will work closely...

  • Service Technician

    8 months ago


    Toronto, Canada AV-TECH INC. Full time

    Are you known for your versatility, your technical skills, and your resourcefulness? Are you looking for a job and to take the next step-up in your career? Look no further! We have a new challenge for you! We are currently looking for a Service and Start-up Technician to complete our onsite service team covering the greater Toronto area. This is a full-time,...

  • Av Support Technician

    2 weeks ago


    Toronto, Canada University Health Network Full time

    **Job Posting: #913998** **Position: AV Support Technician** **Department**: Digital Solutions **Site**: The Michener Institute **Status**: Temporary Full-time **Length of Contract**: 12 months **Salary**: $28.37 - $35.46 per hour **Hours**: 35 hours per week The Michener Institute is Canada’s only post-secondary institution devoted exclusively to the...

  • Av Technician

    7 months ago


    Toronto, Canada Cineplex Full time

    Work location: Roundhouse The Rec Room City: Toronto What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and...


  • Greater Toronto Area, Canada Snap Hoek Productions Inc. Full time

    Snap Hoek is a Toronto Live Event staffing company that supplies event crew throughout the Greater Toronto Area and Southern Ontario region. We are looking to build our team with fresh faces and talent for the upcoming season and beyond. From intimate corporate events to large festivals, we staff it all!! **Roles to be filled include**: - Experienced...


  • Greater Toronto Area, Canada Snap Hoek Productions Inc. Full time

    Snap Hoek is a Toronto Live Event staffing company that supplies event crew throughout the Greater Toronto Area and Southern Ontario region. We are looking to build our team with fresh faces and talent for the upcoming season and beyond. From intimate corporate events to large festivals, we staff it all!! **Roles to be filled include**: - Experienced...


  • Toronto, Canada Phase 3 AV Full time

    Job title: Audio Visual, Warehouse Technician **Job Type**: Full time, Average 40-44 hours per week COMPANY: Phase 3 AV provides event production services and audio visual rentals throughout North America. Our expertise and diverse inventory of audio, lighting, video and staging deliver sound results. We offer our employees a competitive salary with large...

  • Av Technician

    7 months ago


    Greater Toronto Area, Canada Hem Innovative Solutions Inc. Full time

    We are looking for an energetic and experienced IT and Audio Video installation technician to join our team. **Scope**: - Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions - Works within guidelines and takes ownership of results. May act as a mentor to less experienced team...

  • Av Technician

    2 weeks ago


    Greater Toronto Area, Canada Hem Innovative Solutions Inc. Full time

    We are looking for an energetic and experienced IT and Audio Video installation technician to join our team. **Scope**: - Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions - Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members. - Crestron -...

  • Av Technician

    5 days ago


    Toronto, Canada Paladin Technologies Full time

    Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. We are 100% Canadian-owned and operate nationally. The experts...


  • Toronto, Canada Urban AV Systems Inc. Full time

    **About us** We are leading audio-visual installation company. We specialize in implementing cutting-edge AV systems for a diverse range of clients. Our dynamic team at Urban AV is passionate about delivering exceptional audio-visual experiences, and we are looking to expand our talented workforce. Bring your good work ethic, positive attitude and we'll...

  • Av Technician

    7 months ago


    Toronto, Canada ET Group Full time

    **Company Description** Are you ready to be part of a dynamic team and grow your career in a company that's redefining the future of work? At ET Group, we're on a mission to transform how we operate and deliver excellence. We believe in transparency, collaboration, and innovation. We're pioneers in asynchronous work, empowering our team to make decentralized...