Customer Experience Associate

6 months ago

Portage la Prairie, Canada TD Bank Full time

**Customer Experience Associate**:

- 417829BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 102 Saskatchewan Avenue West

**Employment Type**
- Regular

**City**
- Portage La Prairie

**Time Type**
- Part Time

**Province/State**
- Manitoba

**Hours**
- 22.5

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll al

  • Customer Service Associate

    7 days ago

    Portage la Prairie, Canada Booster Juice Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Booster Juice. This role will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and welcoming store environment.Job DescriptionIn this role, you will have the opportunity to work with...

  • Customer Experience Associate

    3 days ago

    Grande Prairie, Canada Real Canadian Superstore Full time

    Role OverviewWe are seeking a motivated and detail-oriented individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and ensuring that our store shelves are always stocked and well-presented.

  • Customer Experience Champion

    1 week ago

    La Prairie, Canada BMO Full time

    BMO offers a Competitive Salary of $45,000 - $62,000 per year, depending on experience and qualifications.This is an exciting opportunity to join our team as a Personal Banking Associate. In this role, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on their financial needs.About the...

  • Retail Sales Associate

    7 days ago

    Portage la Prairie, Canada Booster Juice Full time

    Job Title: Retail Sales Associate - Customer Service SpecialistAbout Booster Juice:Booster Juice is a leading juice bar company that offers a wide range of healthy and delicious options to our customers. We are committed to providing excellent customer service and creating a welcoming environment for everyone.Salary:$15-$18 per hour, depending on...

  • Customer Service Associate

    4 days ago

    Portage la Prairie, Canada Howard Johnson by Wyndham Full time

    About the RoleWe are seeking a Customer Service Associate to join our team at Howard Johnson by Wyndham. As an essential member of our front desk team, you will be responsible for delivering exceptional customer service to guests, ensuring their stay is comfortable and enjoyable.Job DescriptionSchedule and confirm appointments and activities for...

  • Customer Experience Associate

    5 months ago

    Grande Prairie, Canada TD Bank Full time

    **Customer Experience Associate**: - 415360BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 10704 West Side Drive **Employment Type** - Regular **City** - Grande Prairie **Time Type** - Part Time **Province/State** - Alberta **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Ambassador

    1 week ago

    Portage la Prairie, Canada Tim Hortons Full time

    About Tim HortonsAs one of Canada's most iconic brands, Tim Hortons has been a part of the country's fabric for over 55 years. With a presence of nearly 4,000 restaurants across the country, Tim Hortons is Canada's largest restaurant chain in the quick service industry.Our story began in 1964 when the first Tim Hortons restaurant opened its doors in...

  • Fashion Associate

    2 months ago

    Portage la Prairie, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...

  • Retail Sales Associate

    4 weeks ago

    Portage la Prairie, Canada MIKE'S 5TH AVE. GROCERY LTD Full time

    At MIKE\u0027S 5TH AVE. GROCERY LTD, we are seeking a skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Operate a cash register and process transactions accurately and...

  • Customer Experience Manager

    2 months ago

    Grande Prairie, Canada Home Depot of Canada Inc. Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Overview:Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all...

  • Customer Service Associate

    3 days ago

    Portage la Prairie, Canada Booster Juice Full time

    Company OverviewBooster Juice is a dynamic and fast-paced retail environment that offers a unique opportunity for individuals to grow and develop their skills.SalaryThe estimated annual salary for this position is $45,000 - $55,000, depending on location and experience.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join...

  • Customer Experience Manager

    2 months ago

    Grande Prairie, Canada Home Depot of Canada Inc. Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview:Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all...

  • Retail Sales Associate

    4 weeks ago

    Portage la Prairie, Canada MIKE'S 5TH AVE. GROCERY LTD Full time

    At MIKE\u0027S 5TH AVE. GROCERY LTD, we are seeking a skilled Retail Sales Associate to join our team. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Operate a cash register and process transactions accurately and efficiently.Provide customers...

  • Retail Sales Associate

    4 weeks ago

    Portage la Prairie, Canada Booster Juice Full time

    Job Title: Retail Sales AssociateWe are seeking a Retail Sales Associate to join our team at Booster Juice. As a Retail Sales Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Operate a cash register and process transactions...

  • Customer Experience Manager

    2 months ago

    Grande Prairie, Canada Home Depot of Canada Inc. Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all...

  • Customer Experience Manager

    2 months ago

    Grande Prairie, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview:Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all...

  • Stock Unloader Associate

    2 months ago

    Portage la Prairie, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Grocery Associate

    5 months ago

    Portage la Prairie, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Sales Associate

    6 months ago

    Portage la Prairie, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Retail Sales Associate

    3 weeks ago

    Portage la Prairie, Canada MIKE'S 5TH AVE. GROCERY LTD Full time

    At MIKE'S 5TH AVE. GROCERY LTD, we are seeking a skilled Retail Sales Associate to join our team. As a Cashier and Customer Service Representative, you will be responsible for operating a cash register, processing payments, and providing exceptional customer service.Key Responsibilities:Operate a cash register and process payments accurately and...