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Hepititas C Outreach Worker

4 months ago

Toronto, Canada Sherbourne Health Full time

**External/Internal posting**

job title: Hepatitis C Outreach Worker

job ID #: IHS HCOW 24-0927

department: Integrated Health Services

reports to: Senior Manager, Mental Health and Harm Reduction

salary range: (CS2) $22.79 - $31.42 per hour

status: Full Time, Permanent

hours: 37.5 hours per week

vacancy: 1

**Who we are**:
Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed; 2SLGBTQ, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health Toronto, Ministry of Community, children and Social Services, City of Toronto and many generous companies, groups, and individuals.

**Working at Sherbourne**

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

**we believe in work-life balance and offer**:

- Four weeks of vacation per year (to start).
- A competitive salary.
- Membership in Healthcare of Ontario Pension Plan (HOOPP).
- An extended healthcare and dental package.
- Long-term disability insurance.
- Life insurance.
- Four personal days per year.
- An employee assistance plan.
- A generous professional development plan: up to $1300 to be used towards learning activities.
- Six fully paid professional development days per year - related to position/responsibilities.

**about the role**:
The Hepatitis C Outreach Worker will work as a member of a multi-disciplinary Hepatitis C health team to provide low threshold outreach to members of our community living with/at-risk of acquiring Hepatitis C, connect them to care and support them in achieving health goals.

**day to day responsibilities**:

- Conduct outreach to clients both onsite and in the community to connect clients to the Hepatitis C program for testing and treatment.
- Provide support services to clients in accessing care for Hepatitis C and other social or community service.
- Supports weekly group preparations as required, including food preparation and distribution.
- Provide support and guidance to peer ambassadors at outreach sites
- Work with the Hepatitis C team to coordinate Hepatitis C-related support groups for clients.
- Support Hepatitis C clients along all phases of the Hep C care continuum (including general support, wellness checks, light case management, client advocacy and navigation, and 1:1 support).
- Document all client interactions in the EMR.
- Work with the multi-disciplinary team to support harm reduction programming at Sherbourne, including STASH drop-in.
- Coordinate, design, and deliver education and training sessions.

**To thrive in this role, you’ll need**

**education/experience**:

- Degree or diploma in health or social services or relevant discipline.
- At least 2 years of experience working in a community setting is required or an equivalent blend.
- Thorough knowledge and experience of Hepatitis C, harm reduction, and peer support models.
- Strong knowledge of issues affecting marginalized communities.
- Experience working with diverse agencies and working successfully in partnership with these agencies.
- Current Food Handler’s Certificate or willingness to train.
- Thorough knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients.
- Lived experience with population an asset.

**skills and abilities**:

- Demonstrated ability to work under pressure, to anticipate potential problems/conflicts and take appropriate actions and to meet deadlines.
- Excellent interpersonal, presentation, and communication skills.
- Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment.
- Excellent advocacy and negotiation skills.
- Strong commitment to health promotion, community development and adult education.
- Ability to work some evening and/or weekend shifts.
- Must be able to work in a variety of social and physical settings.
- Ability to work in a language in addition to English is a definite asset.

**conditions of employment**:

- Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional referenc