Journeyman Parts Service Advisor

6 months ago


Edmonton, Canada VDM Trucking Services Ltd. Full time

We are currently looking to hire a **Journeyman Parts Service Advisor** to join our team of professionals in ensuring we continue to provide reliable service within our Shop.

**Requirements**:

- Top notch service skills to a culturally diverse customer base.
- Minimum 1 year experience as a Parts person in the heavy truck/commercial vehicle industry.
- Knowledge on Oilfield equipment and trucks is a asset
- Dispute resolution skills and the ability to handle difficult situations.
- Axon knowledge an asset
- Safe and professional work practices are mandatory
- Physically fit and able to lift 50lbs.
- Ability to work for long periods of time on your feet.
- It's crucial to have strong reading comprehension skills, even when faced with messy or difficult-to-read handwriting. The ability to decipher and understand information accurately is essential for ensuring smooth communication and efficient service delivery.

**Responsibilities**:

- Greet and assist all drivers that enter the service area
- Review account status and collect payments as required.
- Ensuring all work orders are closed in a expeditious manner.
- Obtain payments from customers for completed work.
- Maintain cleanliness of service counter and workspace.
- Manage inventory and order parts as needed for oilfield truck maintenance.
- Ensure timely availability of parts to minimize downtime for the fleet.
- Coordinate with suppliers for competitive pricing and timely deliveries.
- Perform other duties as required.

**Skills**:

- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in writing service order
- Ability to work in a fast-paced environment
- Proficient in using computer software for scheduling and record keeping

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)
- Heavy Equipment Parts: 1 year (required)

Licence/Certification:

- Journeyman Parts Technician Certificate (preferred)

Work Location: In person



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