Service Advisor

2 months ago

Kitchener, Canada Apex Truck and Trailer Inc. Full time

**LIFE’S TOO SHORT WORK SOMEWHERE AWESOME**

**An exciting opportunity in a fast-paced, small business environment for a motivated individual who is passionate about customer service. Join our supportive and collaborative team today**

**ABOUT US**

Apex Truck & Trailer Inc. started with a mechanic, his truck, and a vision. We are a smaller, independently owned truck and trailer repair shop in Waterloo working on all makes/models of trucks, trailers, and equipment. We have all necessary shop tools and software, and Techs have their own iPad to track their work. We perform general repairs, preventative maintenance, and electronic engine/exhaust after treatment systems diagnostics and repairs including engine overhauls and transmission rebuilding. The learning here is endless, and we are extremely proud to service our diverse customer base.

**RESPONSIBILITIES**:
**Customer Relations**
- Greet and assist customers in a friendly and professional manner
- Assist in preparing and explaining detailed estimates for repairs and ensure transparent communication with customers regarding costs and timelines
- Communicate advice and recommendations on truck and trailer maintenance and repairs
- Proactively communicate with customers about maintenance schedules and service updates.
- Uphold our commitment to exceptional customer service, ensuring customer satisfaction at every step.

**Shop Communication**
- Listen to customers’ concerns and accurately document service requests
- Coordinate with our skilled technicians to schedule and prioritize service appointments
- Collaborate with the parts department to ensure timely availability of required components for repairs.
- Manage completion of work orders

**Administrative**
- Assist with office duties as required, including completing monetary transactions

**REQUIREMENTS**:

- Previous experience in a similar role within the trucking industry is preferred (1-3 years)
- Strong knowledge of trucks, trailers, and related repair processes
- Excellent communication and interpersonal skills to effectively interact with customers and team members
- Detail-oriented and proficient in maintaining accurate records
- Ability to work under pressure and meet tight deadlines
- Exceptional organization, problem-solving and decision-making skills
- Familiarity with computer systems and willingness to learn new software systems
- A positive attitude and willingness to learn and adapt to evolving industry practices

**CONTACT US**
- Please call us at **519-885-9166** and ask to speak to Kyle or Kristin.
- _Or, drop by and say hello We'd love to show you our shop and what we're all about._

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person

Expected start date: 2023-09-05

  • Housing Advisor

    1 week ago

    Kitchener, Canada Housing Advisor -Housing Services Full time

    OUR VISION: communities where all children, youth, adults and families experience mental wellness, financial stability, and a safe place to live. To better serve the diverse needs of our community, Lutherwood is committed to creating an anti-racist, anti-oppressive environment where leaders, staff, clients, residents, and community members are represented...

  • Housing Advisor

    1 month ago

    Kitchener, Canada Housing Advisor -Housing Services Full time

    OUR VISION: communities where all children, youth, adults and families experience mental wellness, financial stability, and a safe place to live. To better serve the diverse needs of our community, Lutherwood is committed to creating an anti-racist, anti-oppressive environment where leaders, staff, clients, residents, and community members are represented...

  • Housing Advisor

    1 month ago

    Kitchener, Canada Housing Advisor -Housing Services Full time

    OUR VISION: communities where all children, youth, adults and families experience mental wellness, financial stability, and a safe place to live. To better serve the diverse needs of our community, Lutherwood is committed to creating an anti-racist, anti-oppressive environment where leaders, staff, clients, residents, and community members are represented...

  • Housing Advisor

    3 weeks ago

    Kitchener, Canada Housing Advisor -Housing Services Full time

    OUR VISION: communities where all children, youth, adults and families experience mental wellness, financial stability, and a safe place to live. To better serve the diverse needs of our community, Lutherwood is committed to creating an anti-racist, anti-oppressive environment where leaders, staff, clients, residents, and community members are represented...

  • Service Advisor

    2 days ago

    Kitchener, Canada Kitchener Hyundai Full time

    **Kitchener Hyundai**, a proud member of the AutoIQ Dealership Network is looking an experienced **Service Advisor** to join their service team. **Kitchener Hyundai** is growing and serving more **Hyundai** customers from across the **Kitchener/Waterloo** Region than ever before. Our Service Advisors make an average of $73,000 per year! Our Service...

  • Service Advisor

    2 months ago

    Kitchener, Canada Kitchener Ford Full time

    **Kitchener Ford, **a proud member of the **AutoIQ Dealership Network** is looking an experienced **Service Advisor** to join their service team. Kitchener Ford is growing and serving more Ford customers from across the KW Region than ever before. Our Service Advisors are responsible for ensuring our customers receive timely, friendly and efficient...

  • Service Advisor

    1 week ago

    Kitchener, Canada AutoIQ Full time

    Ed Learn Ford is a proud member of the AutoIQ Dealership Network that consists of 16 physical dealerships throughout Central and Southern Ontario representing multiple brands including: Luxury (BMW, Lincoln), Import (Hyundai), & Domestic (Ford, GM, Chrysler) as well as AutoIQ.com, our online retail store.We are ambitious, innovative and forward-thinking...

  • Service Advisor

    3 weeks ago

    Kitchener, Canada AutoIQ Full time

    Ed Learn Ford is a proud member of the AutoIQ Dealership Network that consists of 16 physical dealerships throughout Central and Southern Ontario representing multiple brands including: Luxury (BMW, Lincoln), Import (Hyundai), & Domestic (Ford, GM, Chrysler) as well as AutoIQ.com, our online retail store.We are ambitious, innovative and forward-thinking...

  • Service Advisor

    2 months ago

    Kitchener, Canada Foreign Automotive Full time

    **_Foreign Automotive Sales and Service Ltd._**is looking for an experienced “Service Advisor” to join our team. Foreign Automotive specializes in high end European makes and models including Porsche, BMW, Audi, Mercedes, Ferrari, McLaren and Lamborghini. We have built a reputation of surpassing our Clients’ highest expectations for automotive...

  • Service Advisor

    2 months ago

    Kitchener, Canada Foreign Automotive Full time

    **_Foreign Automotive Sales and Service Ltd._**is looking for an experienced “Service Advisor” to join our team. Foreign Automotive specializes in high end European makes and models including Porsche, BMW, Audi, Mercedes, Ferrari, McLaren and Lamborghini. We have built a reputation of surpassing our Clients’ highest expectations for automotive...

  • Service Advisor

    1 month ago

    Kitchener, Canada Foreign Automotive Full time

    **_Foreign Automotive Sales and Service Ltd._**is looking for an experienced “Service Advisor” to join our team. Foreign Automotive specializes in high end European makes and models including Porsche, BMW, Audi, Mercedes, Ferrari, McLaren and Lamborghini. We have built a reputation of surpassing our Clients’ highest expectations for automotive...

  • Service Advisor

    1 day ago

    Kitchener, Canada Altruck International Truck Centres Full time

    **Are you a customer focused individual with experience in the Medium/Heavy Duty truck, Automotive or Construction industry?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Service Advisor** for its **Kitchener** location. **Summary** As a Service Advisor, you will be responsible for...

  • Service Advisor

    4 days ago

    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...

  • Service Advisor

    5 days ago

    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...

  • Service Advisor

    2 months ago

    Kitchener, Canada Kitchener Kia Full time

    **Service Advisor** The Service Advisor is responsible for greeting customers, checking in their vehicles and assisting them through the repair process. They require substantial knowledge of vehicles, along with maintenance and warranty processes. - In depth knowledge of the internal workings of an automotive aftersales department. - Excellent...

  • Service Advisor

    2 months ago

    Kitchener, Canada Fitzgerald Motors Inc. Full time

    Fitzgerald Motors Inc is a family-owned and operated car dealership that has been serving the Kitchener, Waterloo, and Cambridge region for over 25 years. We are currently seeking a highly qualified and customer-focused service advisor to join our team at our Kitchener, ON location. **Responsibilities** - Managing internal vehicle inventorying. Creating,...

  • Service Advisor

    2 months ago

    Kitchener, Canada Fitzgerald Motors Inc. Full time

    Fitzgerald Motors Inc is a family-owned and operated car dealership that has been serving the Kitchener, Waterloo, and Cambridge region for over 25 years. We are currently seeking a highly qualified and customer-focused service advisor to join our team at our Kitchener, ON location. **Responsibilities** - Greeting customers and discussing their automotive...

  • Automotive Service Advisor

    1 month ago

    Kitchener, Canada Scherer Chevrolet Buick GMC Full time

    **Experienced Automotive Service Advisor** Scherer Chevrolet Buick GMC is a family-owned and operated car dealership that has faithfully served Kitchener and area customers for more than 35 years, and our business is growing. We are currently looking to add an experienced **Service Advisor** to our team. Do you take customer service to the next level? Are...

  • Automotive Service Advisor

    4 days ago

    Kitchener, Canada Gemini Motors Full time

    Job Summary: Gemini Motors is looking for an experienced Automotive Service Advisor to join our team of professionals. **Duties**: - Greet customers and assess their service needs - Provide detailed explanations of services recommended and needed - Schedule service appointments and follow up with customers - Communicate with the service team to ensure...

  • Automotive Service Advisor

    2 weeks ago

    Kitchener, Canada Kitchener Honda Full time

    Kitchener Honda is looking for someone that pays attention to detail, excellent communication skills, Strong customer service skills, the ability to work independently and efficiently and Someone who considers themselves a "People Person"! - Must be organized and attentive to detail. - Willingness to learn, work hard and be a team player. - Contribute to...