Server - Biff's Bistro

4 weeks ago

Toronto, Canada Biff's Bistro Full time

Company Description

Inviting guests to indulge in our robust, seasonal menus, featuring traditional French bistro favourites, like steak tartare, duck confit and steak frites. Providing a place for guests to unwind with cocktails and flavourful bites in the buzzing bar après work. Or enjoy al fresco dining on our colourful street-side terrace, inspired by Parisian patios.

**What's in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

**Job Description**:
Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience.

**Core Values**:

- You are passionate and articulate about food and beverage
- You value relentless innovation and kick-ass creativity
- You value positivity, honesty and respect
- You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.

**The Day to Day**
- Create a positive guest experience through interaction and adherence to the steps of service
- Be knowledgeable of all food and beverage items in order to make recommendations
- Ensure accuracy when entering information into the POS system
- Monitor food quality and presentation standards
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Follow all food safety standards and systems
- Be aware of any special requests, inclusive of guest allergies
- Complete opening, closing and side-duties efficiently and safely
- Other duties as assigned or required

**Qualifications**:

- 6 months of proven serving experience in a similar environment
- Smart Serve Certification a requirement
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and sales ability
- Ability to multi-task
- Strong oral and written communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum
- Full Availability

Additional Information

**Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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