Concierge & Cashier

**Who are we?**
- We are a family owned retail business of over 40 years, focused on ski, snowboard, and bike.
- We also care deeply about our customers and pairing them with the right products for their needs rather than simply closing the sale.
- We work hard, we hustle, sometimes we even break a sweat. But we have the most fun, building relationships with each other and our customers.

**Why work for us?**
- We have fun at work We’re not just saying that, check out our reviews.
- Awesome staff discounts, free stuff, and industry deals.
- Be the first to learn about new products and technologies in the ski, snowboard, and bike industries.
- A thorough training program combines structured workplace courses with online brand training.

**Typical Day**
- You’ll build be the first and last contact in the customers experience, welcoming them, pairing them with the correct staff, processing their transaction and seeing them off.
- You will build relationships with customers to better understand their needs and offer them the very best customer experiences in-store, over the phone, and online including appointment booking.
- You’ll contribute to the overall presentation of the store with projects like merchandising, restocking, and cleaning.
- You have a keen focus on customer experience and have worked in hospitality before.
- You have an eye for fine details and are able to prioritize competing priorities in a fast paced environment.
- You’re confident speaking to a variety of different people, both over the phone and in-store (proficiency in multi-line phones an asset). We can teach you what to say, but you have to be comfortable chatting with strangers.
- You care about your teammates and your customers. You’re always ready to contribute, even when the task isn’t easy or doesn’t come naturally to you.

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 5 months

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Evening shift

Application question(s):

- How many hours would you like to work each week?

**Experience**:

- Ski or Snowboard: 2 years (preferred)
- Hospitality: 1 year (required)

Work Location: In person

Application deadline: 2024-11-11
Expected start date: 2024-11-11