Sov Store

**About Us**:
**The Opportunity**:
Under SellOffVacations, we are looking for a Bilingual Home-Based Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Sales Manager.
**What You’ll Be a Part Of**:

- Great travel perks
- Growth opportunities
- Opportunity to give back through our social responsibility initiatives
- Work with a fun, passionate, travel-loving team
- Open concept, collaborative workspace

**What You’ll Do**:

- Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
- Sell a full range of preferred supplier products to meet and exceed targets
- Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
- Organize and assist with local business building promotions and local networking
- Assist in the resolution of client complaints
- Invoice and document client files accurately in accordance to company policy
- Works closely with Consumers, Tour Operators and various Internal Support departments

**What You’ll Need**:

- Experience as a Travel Counsellor
- Ability to work various shifts including evenings and weekends
- Bilingual (French/English)
- Provincial certification (OPC)

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.