Intermediate Middleware Specialist

2 weeks ago

Toronto, Canada AMANST Inc Full time

AMANST Inc. is looking for **Intermediate Middleware Specialist **for a contract opportunity with Ontario Government.

**Estimated Business Days**: 250 days

**Must Haves**
- IBM WebSphere Application Services/NDM/Liberty
- IBM DataPower
- Deployment Automation
- Middleware monitoring tools e.g. ITCAM
- Cloud technology including Kubernetes/Ansible
- Experience with ITIL best practices for IT service Management including:

- Change management
- Incident Management
- Problem Management
- Configuration Management
- Experience with the system administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux

**Nice to have**
- Public Sector Experience

**Skillset**:
IBM DataPower
Deployment Automation
Middleware Monitoring tools e.g. ITCAM
Cloud technology including Kubernetes/Ansible
- Experience with ITIL Incident Management process
- Experience with ITIL Change Management process
- Experience with Remedy/eSMT or other service management tools
- Experience with reporting tools and data visualization e.g. Power BI
- Demonstrate strong communication and problem-solving skills
- Experience with standard MS office suite
- Demonstrate initiative and responsiveness

**Experience and Requirements**

**General Project Coordination and Communication - 30%**
- Experience with coordinating and leading initiatives with both technical and business stakeholders
- Excellent verbal communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
- Excellent analytical and problem-solving abilities
- Experience with planning and implementation of changes
- Experience with developing project scope documents and project plans
- Experience creating and maintaining documentation for operational procedures
- Experience with using Microsoft Office and other tools to automate processes, analyze data and create reports or data visualization

**Service Management - 30%**
- Experience with ITIL best practices for IT Service Management including: Change Management

Incident Management
Problem Management
Configuration Management
- Experience with Remedy/eSMT or other service management tools in an IT support environment
- 10+ years of hands-on experience managing incidents, problems, and service request through their lifecycle. Including documenting, tracking, and monitoring to ensure timely resolution in line with SLAs
- Experience with reviewing data and producing analyses, reports, and data visualizations

**Middleware Support - 35%**
- Experience with handling fluctuating workloads, conflicting priorities, and concurrent activities in an IT support environment
- 10+ years of hands-on technical working experience with the systems administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux (RHEL).
- 10+ years of hands-on technical working experience with IBM Websphere/Liberty/NDM
- Understanding of DevOps and CI/CD concepts and tools e.g. Jenkins/Ansible, etc.
- Experience with Axway SecureTransport or similar FTP/SFTP system
- Development experience or exposure to DataPower platform is an asset
- Development experience with Informatica, IBM MQ, IBM ACE is an asset
- General exposure to cloud based computing solutions and concepts
- General exposure to network topologies (firewalls, load balancers, DNS)

**Public Sector Experience - 5%**
- Experience working within the OPS, BPS or other government would be preferred

**Job Type**: Fixed term contract

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON

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