Patient Ambassador

3 weeks ago

Kelowna, Canada Interior Health Authority Full time

**What will you work on?**

This position performs a variety of clerical duties such as:

- Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
- Explains Interior Health entrance restrictions as required and asks self-assessment questions.
- Provides direction to essential patients and the public regarding the locations of various departments and services.
- Follows established communication channels to raise concerns to site leadership.
- Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
- Maintains records on visitor admissions as assigned.
- Performs other related duties as assigned.

This position works rotating Days, Evenings, Nights, 07:00 to 15:00, 07:00 to 12:00, 07:30 to 15:30, 08:00 to 12:00, 09:00 to 17:00, 12:00 to 17:00, 13:00 to 21:00, 15:00 to 23:00, 23:00 to 07:00

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

**How will you create impact?**
Patient Ambassadors supports the safety of patient and their families and staff, by communicating information about visitor limits in a thoughtful and informative manner.

**How will we help you grow?**
Interior Health offers many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

**Who are we looking for?**

Come and join us Our focus is on giving people room to grow, to make an impact in the lives of others.

**Community Profile **The Okanagan's largest and liveliest population centre, Kelowna, is one of Canada's most popular vacation destinations and home of the legendary Ogopogo, the Okanagan’s own version of the Loch Ness Monster. With such a perfect lakeshore community, it is easy to believe that Kelowna is known to some as the Summer City. Summer smiles and glistening water year round will entice you to explore this amazing community. If you enjoy water sports - sailing, house boating, kayaking, windsurfing and fishing - you may never want to leave Kelowna. Downtown Kelowna offers a spectacular landscape of lake, mountains and parks, with a wide range of cafés, continental and ethnic restaurants and noisy nightclubs to choose from as well as unique shops and boutiques, heritage buildings and modern architecture, art galleries and museums, music and live theatre, and even a symphony and ballet.

Grade 12, one year recent related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**:

- Ability to communicate effectively, both verbally and in writing.
- Ability to work effectively with others.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

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