Program Manager
3 weeks ago
**Title: Program Manager, Transitional Housing and Health**
**Job Status**:Full Time 40 hours
**Job Region**: All Blue Door Locations
**Equipment**: Computer, telephone, Reliable Vehicle/Valid Driving License/Insurance.
**Salary**: $60,000-$65,000
Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter services since 1982. Blue Door’s mission is to support people who are at risk of or experiencing homelessness to attain and retain affordable housing.
**Job Summary**
Reporting to the Director, Programs Housing and Employment, the Program Manager is responsible for the supervision of staff, students, and volunteers of Blue Doors. In conjunction with the Director, Programs Housing and Employment, the Program Manager will assist in program development and implementation of the new Transitional Housing and Health Programs, ensuring that goals of the programs are consistent with the agency’s philosophy, are client-centered, are understood by all persons working in the program, and are consistent with the intent of the program. The incumbent will ensure that the agency’s goals and policies are met and adhered to. The Program Manager will participate in the agency’s planning process and represent the Agency at various committees and forums in the community.
**Responsibilities**
- Participate in the hiring of staff.
- Support and facilitate the onboarding of new hires through orientation.
- Supervise staff, students and volunteers of the program to ensure the mandate of the program is carried out and is consistent with the goals of the Agency.
- Ensure all staff, students and volunteers adhere to all Agency policies and procedures.
- Conduct staff performance reviews and provide regular supervision during all shifts as required and maintain appropriate documentation.
- Ensure adherence to the collective agreement.
- Coach and mentor staff, including team building.
- Provide supervision and oversight of the Transitional Housing staff and Health Coordination staff.
- Facilitate staff meetings to accommodate all shifts.
- Ensure appropriate staff intervention and resolution of conflict situations.
- Handle crises in accordance with specified policies and procedures and provide follow up and support to team as needed.
- Liaise with community resources as appropriate for the program.
- In absence of staff, undertake all front-line staff duties including direct service work with clients.
- Participate in ongoing review and evaluation of the program by making suggestions for change and accommodations based on program and client needs.
- Share on-call responsibility.
- Oversee direct program expenditures; participate in Agency strategic planning and budgeting processes.
- Ensure all program records and appropriate client documentation is maintained.
- Oversee collection and compilation of program statistics and data. Prepare regular reports as required.
- Analyze, review and report on program outcomes and trends.
- Prepare and management monthly staff schedule.
- Organize and prepare scheduling for training and other opportunities.
- Ensure staff effectively collaborates with other programs and support service staff.
- Liaise with Support Services Manager regarding any physical facilities issues
- All other duties as assigned.
**Respect and Professionalism**
- Maintain professionalism in the workplace.
- Working cooperatively alongside and supporting all Blue Door team members and departments.
- Adherence to the mission, vision, policies and procedures of the agency.
- Able and willing to promote harm reduction practices in accordance with core standards.
- Attend internal staff meetings and staff training as required.
- Maintain the confidentiality of all client and agency information.
- Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training.
- Fosters positive and appropriate relationships with clients, colleagues, community partners and volunteers.
- Provides referrals and follow-up as necessary.
- Meets with manager on a regular basis and participates in completion of annual performance evaluation.
**Occupational Health & Safety**
- All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others.
- All employees shall learn and understand health and safety policies and procedures and will comply with them.
**Qualifications**
- Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience.
- Experience in an organized labour environment.
- Excellent coaching, team building and conflict resolution skills.
- Excellent oral and written communication skills.
- Experience in database management.
- Experience of working within a harm reduction philosophy.
- Ability to deal with extremely confidential and
-
Customer Experience Manager
2 weeks ago
East Gwillimbury, Canada Michaels Full timeStore - TOR-NEWMARKET, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...
-
Maintenance Manager
6 days ago
East Gwillimbury, Canada WITRON Group Full time**Maintenance Manager** We are searching for an experienced Maintenance Manager at our East Gwillimbury facility. **Primary Duties and Responsibilities**: **Position Overview**: As the Maintenance Manager this role ensures the smooth operation of our automated facility. Reporting to the Site Manager, this role oversees all aspects of equipment maintenance,...
-
Restaurant Manager
6 days ago
East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full timeOur Milestones' team is rapidly growing and we're looking for Managers to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...
-
Restaurant Manager
4 days ago
East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full timeOur Milestones' team is rapidly growing and we're looking for Managers to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...
-
Retail Assistant Store Manager
1 month ago
East Gwillimbury, Canada Mister Safety Shoes Full time**Are you looking to join one of** **Canada's Greatest Places to Work** **and be a part of making it even better?** Mister Safety Shoes is a growing specialty retailer in the field of safety footwear and work clothing. We are looking for an **Assistant Store Manager** to join the management team of our **Newmarket** **location!! We are seeking great people...
-
Maintenance Manager
19 hours ago
East Gwillimbury, Canada WITRON Full timeThis is WITRON The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for...
-
Retail Assistant Store Manager
1 month ago
East Gwillimbury, Canada MISTER SAFETY SHOES Full timeAre you looking to join one of Canada's Greatest Places to Work and be a part of making it even better? Mister Safety Shoes is a growing specialty retailer in the field of safety footwear and work clothing. We are looking for an Retail Assistant Store Manager to join the management team of our Newmarketlocation!! We are seeking great people to...
-
Manager of Guest Experience
1 week ago
East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full timeOur Milestones' team is rapidly growing and we're looking for Managers to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...
-
Restaurant General Manager
6 days ago
East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full timeOur Milestones' team is rapidly growing and we're looking for General Manager to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine...
-
Centre Manager
1 month ago
East Gwillimbury, Canada Code Ninjas Full timeWho are we? Code Ninjas is the nation’s fastest growing kids coding franchise. In our centre, located in East Gwillimbury, ON, kids ages 5-15 learn to code in a fun, non-intimidating way – by building video games they love to play. We are a place where kids have a blast while feeling like they belong and parents are thrilled as their children gain...
-
Restaurant Area Manager
1 week ago
East Gwillimbury, Canada A&W Full timeWorking with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been...
-
Senior Manager, Transport
21 hours ago
East Gwillimbury, Canada Loblaw Companies Full timeReferred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours,...
-
Warehouse Manager, Operations
2 days ago
East Gwillimbury, Canada Loblaw Companies Full timeReferred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours,...
-
Customer satisfaction manager
2 days ago
East Gwillimbury, Canada FOUNTAIN-BRAND INTERNATIONAL CORPORATION Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingRetail service establishmentWilling to relocateRelocation costs not covered by employerRetail businessRetail/wholesale establishment/distribution centreTasksDirect and control daily...
-
Customer satisfaction manager
1 day ago
East Gwillimbury, Canada FOUNTAIN-BRAND INTERNATIONAL CORPORATION Full timeWork Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: Bachelor's degreeExperience: 3 years to less than 5 years or equivalent experienceWork settingRetail service establishmentWilling to relocateRelocation costs not covered by employerRetail businessRetail/wholesale establishment/distribution centreTasksDirect and control daily...
-
Senior Manager, Transport
2 days ago
East Gwillimbury, Canada Loblaw Companies Full timeLes candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. Chez Loblaw, nous sommes là pour aider tous les jours des millions de Canadiens, qu’ils vivent leur meilleure ou leur pire journée ou une journée de...
-
restaurant manager
4 days ago
East Gwillimbury, Canada Pizza Pizza,Holland Landing Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksConduct performance reviewsOrganize and maintain inventoryEnsure health and safety regulations are followedAddress customers' complaints or concernsProvide customer servicePlan,...
-
restaurant manager
1 week ago
East Gwillimbury, Canada Pizza Pizza,Holland Landing Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksConduct performance reviewsOrganize and maintain inventoryEnsure health and safety regulations are followedAddress customers' complaints or concernsProvide customer servicePlan, organize, direct,...
-
restaurant manager
1 week ago
East Gwillimbury, Canada Bombay Frankies Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 44 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksDetermine type of services to be offered and implement operational proceduresConduct performance reviewsCost...
-
restaurant manager
6 days ago
East Gwillimbury, Canada Bombay Frankies Full timeWork Term: PermanentWork Language: EnglishHours: 44 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 3 years to less than 5 years or equivalent experienceTasksDetermine type of services to be offered and implement operational proceduresConduct performance reviewsCost...