Mess Manager

**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

**THE ROLE**
As a Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

The Mess (Hospitality) Manager will ensure smooth operation of the messes’ activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees. You will develop operations budgets, business plans and monitor and report on all expenses.

This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality or food and beverage service sector

(OR High school diploma AND several years of experience in the food service sector, or in a related hospitality field, including supervisory experience)

Provincial Responsible Service of Alcohol certification, as required

**Experience**

In coordinating bar operations services

In coordinating banquets and functions

In inventory and bar management

In negotiating service contracts

In preparing marketing strategies

In managing facilities

In budget administration

In personnel administration

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
English Essential

Reading: Functional

Writing: Functional

Oral: Functional

**BENEFITS AVAILABLE**

**Health Benefits**: Accidental Death and Dismemberment coverage.

**Work Life Balance**: Paid/unpaid leave, including vacation pay, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts provided through CF One Member Appreciation.

**OTHER INFORMATION**

This is an on-site position with an assigned work location.

Must have a vehicle.

**START DATE**
January 15, 2024

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS09388