Director, Global System Reliability Office

5 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 191263

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Looking for a hybrid role? We have the job for you Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.**

**The team**:
GTEP (Global Technology and Enterprise Platforms) Technology Internal Controls & Regulatory Management (ICRM) team plays an important role in the Bank’s Risk Governance Framework, providing First Line of Defense for GTEP and the Bank for all technology risk domains, including Cyber Security, Data Privacy, Software Currency, Disaster and Backup Recovery, Third Party Management, and Audit and Regulatory issue remediation.

Within GTEP ICRM, the Global Systems Reliability team interfaces with senior management, infrastructure, IT Operation, and business partners to continuously improve the stability, reliability, and efficiency of our Global systems through Site Reliability Engineering (SRE) based principles and practices that operate across people, process, and technology to enhance support of our rapidly changing technology product portfolio.

**The role**:
You will work cross-functionally amongst a variety of teams and be a contributor in all significant engineering service or solution delivered to the Global Systems Reliability Office (GSRO) and stakeholders.

You will also have an understanding of ‘what could go wrong’, help to solve complex problems, and have a flare for communicating and participating in discussions with technical and business partners. You will work directly with our Software Engineering teams to both maintain and operate our existing technology and build our next generation of technologies.

**Is this role right for you?**
- You are prepared to take ownership and be the champion of the Bank’s technology resiliency policies & standards.
- You embrace working closely with global and regional architecture boards, champion the definition and implementation of resilience policies for new & existing solutions.
- You are keen to provide guidance for defining and documenting services and Service Level Objectives with senior development & business leads.
- You are eager to work in collaboration with the Global System Reliability Engineering team, as well as with Software Development, Quality, Product & Data Engineering teams to champion SRE / DevOps culture and best practices.
- You are adept at leading & collaborating with a team of Reliability Engineers, directly and through local & global communities of practice.
- You thrive at providing guidance to continuously refine our build, plan and deploy practices for improved stability, reliability, efficiency, repeatability, and security. You’ll create plans, collaborate with other Service Reliability Officers (SROs) and DevOps team members to coordinate activity with development and business leads to increase service levels, lower costs, and support delivery velocity objectives.
- You are eager to provide guidance on prioritization of reliability features and contribute to the design, development and delivery of effective tooling, alerts, and automated responses to identify and address reliability risks.

**Do you have the skills that will enable you to succeed in this role?**
- You have at least 10+ years of professional experience, including leading a team, working with stakeholders to enable buy-in of proposed changes to policies, standards and processes, coaching and developing colleagues.
- You have at least 3+ years of hands-on technical working experience in IT architecture, preferably in the infrastructure domain.
- You have at least 2+ years of advanced technical working experience with 1 or more of the following Infrastructure as a Service (IaaS) Public Cloud platforms - GCP and/or Azure and/or AWS.
- You understand container technologies, such as Docker and/or Google Kubernetes Engine (GKE) and/or Linux Containers (LXC) or similar.
- You have hands-on experience in using ServiceNow for ITSM processes, such as managing incidents, creating problem records, approving change requests, etc
- You can demonstrate a strong understanding of Site Reliability Engineering (SRE) and IT Service Management (ITSM) principles.
- You possess a strong understanding of ITIL and how ITSM principles can work with SRE.
- You have performance & results oriented leadership skills, with a developmental bias (coaching).
- You possess proven management and strategic influencing capability, supported by well-developed logical and strategic thinking capabilities.
- You have a good track record on balancing conflicting priorities of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
- You have completed a post-secondary education in Computer Science, Engineering, or in a related technical stream.

**What's in it for you?**
- Y

  • Global HR Systems Director

    4 weeks ago

    Toronto, Ontario, Canada Stonewood Group Inc. Full time

    Job Title: Global HR Systems DirectorJob Summary:We are seeking a highly skilled Global HR Systems Director to join Stonewood Group Inc. As a key member of our HR team, you will be responsible for the deployment and evolution of HR systems that reduce administrative costs, empower managers and staff, make transactions more efficient, and enable our...

  • Global Development Officer

    1 week ago

    Toronto, Canada ShareWord Global Canada Full time

    The Opportunity As a Christ follower, do you love sharing the good news of the gospel? Do you love meeting new people and building relationships? Are you excited by the opportunity to actively participate in our aggressive growth plans to see God’s Word placed in the hands of people in Canada and all around the world? If you have answered yes to these...

  • Global Creative Director

    3 weeks ago

    Toronto, Canada Global University Systems Full time

    Global University Systems (GUS) is focused on becoming the world’s most dynamic, inclusive, and diverse education organisation. GUS is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. When you decide to work with GUS, you will be joining an industry-leading,...

  • Senior Systems Reliability Manager

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    About the RoleThe Senior Service Reliability Manager will lead and collaborate with a team to continuously improve the stability and reliability of PCBE systems through Site Reliability Engineering (SRE) based practices.This includes continuous people, process, and technology enhancements in support of our rapidly changing technology product portfolio.You...

  • Director, Service Reliability Office

    6 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 191511 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. You will work cross-functionally amongst a variety of teams and be a core contributor in all significant engineering service or solutions delivered to Systems Reliability Office stakeholders. You will also have an understanding...

  • Global Technology Controls Officer

    6 months ago

    Toronto, Canada UST Global Full time

    1 Opening- Toronto**Role description**: **Global Technology Controls Officer** **Platform Specialist II - Cyber Security** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences...

  • Global Site Reliability Engineer

    2 weeks ago

    Toronto, Canada mccainfood Full time

       Position Title: Global Site Reliability Engineer Position Type: Regular - Full-Time ​Position Location: Toronto HQ Requisition ID: 33066   JOB PURPOSE:The Global Site Reliability Engineer (SRE) for Unified Communications will ensure the reliability, performance, and scalability of communication services and systems across global operations....

  • Global Creative Director

    3 weeks ago

    Toronto, Ontario, Canada Global University Systems Full time

    Global Creative Director - Job DescriptionAbout the Role: We are seeking a highly experienced Global Creative Director to lead our team in shaping the visual and narrative identity of our global brands. This role will drive both Direct and B2B student recruitment initiatives across our network of institutions.Key Responsibilities:Develop emotionally...

  • NA-Managing Director

    2 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    2 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: Founder & CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    2 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    2 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    24 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    2 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: Founder & CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • Systems Reliability Specialist

    2 weeks ago

    Toronto, Ontario, Canada TSX Inc. Full time

    Are you looking for a challenging role in systems reliability? TSX Inc. is seeking an experienced Monitoring and Observability Engineer to join our team.About the RoleThe successful candidate will play a key role in maintaining and improving the operational health of our applications and infrastructure. You will be responsible for setting up, configuring,...

  • Director, Global Infrastructure Group

    2 months ago

    Toronto, Canada Fitch Group Full time

    Director, Global Infrastructure Group (Toronto)Global Infrastructure and Project Finance Group is currently seeking a Director based out of our Toronto office. The Global Infrastructure and Project Finance Group (GIG) covers approximately 550 credits primarily across transportation (airports, toll r

  • NA-Managing Director

    2 weeks ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    7 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    4 weeks ago

    Toronto, Ontario, Ontario, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • NA-Managing Director

    6 hours ago

    Toronto, Ontario, Ontario, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...