Front Desk Associate

2 weeks ago


Orillia, Canada Align Yoga Wellness Studio Full time

Join the Align Yoga Wellness Studio team Orillia’s NEW infrared heated yoga studio, opening in early 2024.

About the Role:
At Align Yoga, our front desk associates will play a pivotal role in creating a welcoming and positive environment for our studio members. Applicants must have a positive attitude, excellent communication skills, and the desire to contribute to the success and positive energy of Align Yoga. *This position will start as soon as our doors are open.

**Responsibilities**:

- Customer Service: Greeting and assisting studio members, answering inquiries, and ensuring a positive experience for all visitors. Working collaboratively with other studio staff members is essential to maintaining a harmonious and productive work environment.
- Administrative Tasks: Checking in guests, processing payments through point-of-sale systems, and providing necessary assistance.
- Communication: Effectively communicating studio policies, promotions, and other relevant information to members. Handle guest inquiries and resolve any issues or complaints promptly and effectively.
- Multitasking: Balancing various tasks simultaneously, including phone inquiries, in-person interactions, and administrative duties. Maintain a clean and organized front desk area

Qualifications:

- Previous experience in a front desk or customer service role is preferred
- Excellent organizational and multitasking skills
- Strong communication skills, both verbal and written
- Proficient in using computerized systems
- Ability to maintain confidentiality of sensitive information
- Knowledge of basic clerical procedures and office equipment operation
- Professional phone etiquette and customer support skills

While a passion for yoga and a basic understanding of its principles is beneficial, in-depth yoga expertise is not a prerequisite for this role.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Type**: Part-time

**Salary**: From $16.55 per hour

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to Commute:

- Orillia, ON L3V 8K8 (required)

Work Location: In person



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