Manager, Quality, Research and Education

1 month ago

Mississauga, Canada Partners Community Health Full time

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. Completed in 2023, the new homes have a combined 632-beds and are part of PCH’s larger strategy that will introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Reporting to the Vice President, Senior’s Care and Clinical Services, the Manager, Quality, Research and Education will cultivate an environment that supports research and quality improvement and initiatives. This involves creating and executing research plans for PCH that include governance and financial risks. The Manager, Quality, Research and Education will provide expert advice, guidance and support to management through workshops, project management planning as well as proposal and budget development. They also coordinate onboarding and continuous learning for the PCH leadership team.

**Key Responsibilities**:

- Lead the planning, implementation and evaluation of a strategic framework that improves quality and accessibility of PCH-related education programs and materials
- Direct and ensure the successful planning, deployment, implementation, training, and maintenance of PCH’s training environment
- Serve as a clinical informatics, technology, and education liaison
- Utilize the knowledge of education, clinical, administrative, and financial systems in daily practice and collaborates with PCH leadership and its staff members to meet specific clinical informatics educational needs of PCH and Accreditation Canada
- Act as a project lead, potential resource, and liaison between various departments
- Be responsible for overall stakeholder engagement, workplan development/project management, and ensuring that milestones, objectives, and timelines are met
- Promote quality educational experiences for all learners and serve as the lead on organizational approaches to improving learner experience related to PCH learning
- Serve in a leadership role within the education portfolio and manage and support the PCH staff in the development and delivery of all assigned systems, education and change delivery
- Provide supervision and guidance for staff within their own team, ensure that staff adhere to standards of safe work and patient care, and close the loop on staff and resident safety issues to ensure continuous improvement.

**Key Qualifications**:

- Successful completion of a post-secondary degree in Nursing, or a related discipline
- Master’s degree in public administration, business administration, healthcare administration or equivalent experience is considered an asset
- Minimum of five (5) years of experience in nursing preferably in a Long-Term Care environment. An equivalent combination of education and experience may be considered.
- Knowledge of Local Health Integration Networks (LHIN) and Evidence-based practice
- Strong leadership, adaptability, interpersonal and collaboration skills are essential for this role, including the ability to build strong relationships
- Excellent organizational, time management and project management skills
- Demonstrated ability to multitask and prioritize tasks effectively
- Superior analytical and problem-solving abilities
- Demonstrated ability to anticipate needs of senior leaders
- Demonstrated effectiveness at leading and working with teams, including supporting collaborative design of products with cross-functional groups
- Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including executives, administrators, and clinicians.

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