Drive Thru Supervisor
5 days ago
We are hiring an experienced drive thru supervisor to lead our team and improve our performance. You must have experience in drive thru customer service and be available for mornings.
**_Hospitality Management_**
- Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members
- Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
- Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
**_
Operations Management_**
- Complies with and enforces all Tim Hortons operating standards
- Ensures that all product and packaging is properly merchandised and stocked
- Responsible for shift cash procedures
- Supervises team members to ensure primary and secondary duties are completed
- Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
**REQUIREMENTS**:
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims,.
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