Ticket Operations Coordinator

3 weeks ago


Winnipeg, Canada True North Sports + Entertainment Full time

**DATE POSTED**:

- Thursday, August 31, 2023

**EMPLOYER**:

- True North Sports + Entertainment

**CITY/TOWN**:

- Winnipeg

**BUSINESS LOCATION**:

- 223 Carlton St.

**DESCRIPTION**:

- True North Sports + Entertainment is looking for a self-starter and energetic individual to join our team.
- The Coordinator, Ticket Operations will assist the Ticket Operations Department with all digital sales initiatives and ticket administration of Live Entertainment and Hockey Events (Manitoba Moose & Winnipeg Jets).
- What to be excited for in this role:

- Be the lead for all online customer interactions and ticketing service inquiries.
- Assist with building events, ancillary products, and add-ons.
- Facilitate and distribute ticket allocations and requests.
- Work games, events and shows at Canada Life Centre and Burton Cummings Theatre.
- Assist with ensuring accuracy of information on Account Manager sites.
- Coordinate Bowl and Suite relocations for Live Entertainment.
- Audit pricing, inventory and seating for Hockey events.
- Adding new pricing and products for Hockey events.
- Assist with other duties as assigned.
- What we need from you:

- 1-3 years or experience in ticketing, marketing, sales and/or customer service.
- Event and project management experience working in a fast-paced environment with multiple stakeholders an asset.
- Event planning diploma an asset.
- Detail oriented and strong analytical skills, with a strong proficiency in Microsoft Office (Excel, Access, Word, PowerPoint, Teams).
- Experience with ticketing and CRM systems (Ticketmaster - Host, Archtics and Account Manager) is an asset.
- Strong communication skills, both written and oral. Must be able to communicate effectively with stakeholders at all levels.
- Ability to work as a positive contributor to a creative team in a fast-paced sports and entertainment environment.
- The capacity to prioritize competing demands in a diverse and evolving environment, independently managing deadlines and corresponding workload.
- Ability to maintain confidentiality and show professionalism and discretion with sensitive materials and data.
- Ability to work independently and display sound judgement and problem-solving skills.
- Ability to work evenings, holidays and weekends as required.
- Must be able to stand/walk for long periods of time.- Why you should join us
- Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.- We are Venues | We are People | We are Community
- WE ARE TRUE NORTH
- Submission Requirements:
- Closing Date: September 13, 2023**HOW TO APPLY**:
**CONTACT PERSON**:

- Nicole Pamplona

**CONTACT PHONE**:



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