![ECCO Supply](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Representative
3 days ago
_Are you a motivated inside sales professional who enjoys working with customers to find the right products for their needs?_
- Do you have a talent for educating customers about product features and benefits to drive sales and improve customer satisfaction?_
Join our team as an Inside Sales Representative and be part of a dynamic and growing company We are seeking a results-oriented individual who is passionate about sales, customer satisfaction, and teamwork. If you enjoy engaging with customers, educating them about products, and exceeding sales targets, then we want you
**Key responsibilities**:
- Handle telephone sales calls professionally, courteously, and as efficiently as possible
- Educate customers on features and benefits of products in order to improve related sales and customer satisfaction; as well as assist with quotes and pricing of jobs when needed
- Increase sales and average order size by means of cross-selling, upselling, add-on sales and offering promotional sale items
- Assist in trade shows offered by ECCO Supply or suppliers
- Forward sales lead to Outside Sales Representative for follow-up
- Ensure all invoices and credits are processed promptly and accurately; as well as corroborate invoices daily to avoid any shipping errors
- Maintain an up-to-date sales data base with pricing and specifications
- Co-ordinate all shipping with Branch Manager, ensuring backorders are checked and any special instructions are followed
**Qualifications**:
- 2+ years in HVAC industry, demonstrating sales acumen with sales experience
- Must be willing to attend educational courses to supplement their existing professional experience for a period of time deemed suitable by management
- Excellent communication skills; high energy, enthusiastic with proven people skills and ability to work as part of a team and independently
- Ability to meet deadlines and prioritize is critical
- Work with a high degree of emotional intelligence and business integrity
**ABOUT US**
Looking for a company that's dedicated to excellence and customer satisfaction? Look no further than ECCO Supply in Red Deer Our team of experts is passionate about delivering top-quality HVAC, refrigeration, and geothermal products to our customers across Central Alberta. With decades of experience in the industry, we've earned a reputation for reliability, innovation, and exceptional service. Whether you're a contractor, engineer, or homeowner, we've got the products and expertise you need to get the job done right. _Join us at ECCO Supply and discover the difference that true quality and professionalism can make_
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Tuition reimbursement
Schedule:
- Monday to Friday
Application question(s):
- Are you legally authorized to work in Canada?
- Have you worked for a wholesaler or distributor of HVAC products before?
**Experience**:
- Inside Sales: 2 years (required)
Work Location: In person
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