Retail Store Associate
7 months ago
_**Lowerys Ltd. is a local leader in the office products industry. We offer office supplies, janitorial supplies, office equipment, computer and IT services, printing Services and furniture products.**_
**We are adding to our retail team**
**Position advertised**:
Retail Store Associate
**Duties and responsibilities**:
Reports to the retail manager
Actively participates in a team environment
Follows daily routines and procedures
Greets and interacts with customers by providing a friendly environment
Consults customers to understand their needs and preferences related to merchandise
Demonstrates and explains merchandise, selecting and suggesting options available for the customers needs
Answers customer's questions about merchandise
Assists customers with purchase decisions
Places special orders for customers using company ERP software in compliance with company procedures and collects payments
Processes and fullfils orders that are held for customer pick ups
Retrieves merchandise from sales floor, warehouse, or other inventory locations
Maintains inventory replenishment and merchandises displays
Answers incoming phone calls
Stays up to date on the most current flyer sales and promotions
Processes purchases at the cash register including some returns and exchanges
Assists opening and closing the store and the cash register
Maintains the store's cleanliness and appearance
Attends all product training sessions
Adheres to all company policies
Performs other duties and assignments as requested by management
This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company
**Required skills/abilities**:
Active listening, strong verbal communication and interpersonal skills
Excellent sales and customer serivce skills
Works well autonomously and in a team including time management
Capacity to learn and share product knowledge of the merchadise sold
Ability to anticipate customer's needs and reccommend merchandise
Ability to use a computer, computer software and cash register
**Education and Experience**:
High school diploma or equivalent
Secondary school preferred
Previous retail or customer service experience preferred
Knowledge of stationary products preferred
Knowledge of PCs and laptops, monitors and printers sales an asset
Knowledge of furniture sales an asset
On-the-job training provided
**Physical requirements**:
Prolonged periods of standing and walking throughout the retail space
Move, lift and handle boxes of merchandise
**What's in it for you?**
On site parking
Employee discount
Supportive and caring management team
Advancement opportunities
Paid vacation days
Benefits available
Hours: 830am-5pm
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
Day range:
- Monday to Friday
Flexible Language Requirement:
- French not required
Shift:
- Day shift
Work Location: In person
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