Parts, Salesperson

**Responsibilities**:

- Serve customers at the parts counter by understanding their requirements and then efficiently locating the correct part to fill their need;
- Assist the customer in determining the required parts using expert knowledge and company resources;
- Improve the likelihood that the customer’s repair is successful by offering advice and inquiring about the need for additional parts typically related to the particular repair;
- Handle in-coming parts calls on all product lines;
- Create an atmosphere where customers feel welcome;
- Provide written quotes to customers in a timely fashion and follow up on quotes;
- Inform customer about special deals during sales campaigns;
- Follow up on special orders and advise customers promptly when they are received;
- Demonstrate accuracy and attention to detail in all that you do;
- Keep current on new products and new models and continuously upgrade parts knowledge.

Required Skills
- Excellent customer service and customer relationship management skills
- Cheerful disposition, positive “can do” attitude, good public presentation
- Above average verbal communication
- Experience using a computerized inventory and ordering system or have skills from another role that could be transferable
- Basic mechanical aptitude and knowledge of general parts terminology
- Basic familiarity with agricultural equipment is a bonus, but not required - we can train you