Service Manager
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 30 to 50 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
**Work setting**:
- Retail business
**Tasks**:
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Perform opening and closing activities
- Assist clients in water (i.e. pool)
**Supervision**:
- 5-10 people
- Staff in various areas of responsibility
**Computer and technology knowledge**:
- Point of sale system
- Electronic scheduler
- Word processing software
- Database software
- Project management software
- Inventory control software
- Electronic mail
**Security and safety**:
- Driver's validity licence check
**Transportation/travel information**:
- Valid driver's licence
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:
- Adaptability
- Efficiency
- Energetic
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Quick learner
- Time management
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Team player
**Screening questions**:
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
**Long term benefits**:
- Group insurance benefits
- Life insurance
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