Enterprise Data Analyst

7 months ago

Vancouver, Canada Workstream Full time

Workstream is a mission-driven company that believes in building premium, modern software solutions for local businesses. There are 2.7 billion hourly workers, who make up 80% of the global workforce, but they've been heavily underserved by technology and deserve better. We help local businesses around you hire, manage, and retain qualified workers.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. At series B, we are quickly expanding our product portfolio. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

As an Enterprise Data Analyst, you will play a pivotal role in our organization, focusing on supporting our enterprise customers and our go-to-market teams through data-driven insights and analyses. This position demands a blend of analytical prowess and exceptional communication skills to effectively collaborate with our business development, sales, and customer success teams, and our valued enterprise clients. Your work will directly influence our strategic direction, product development, and customer satisfaction.

**Day in the Life**:

- Act as the information highway between our business development, sales, customer success teams, and enterprise customers, ensuring data needs and insights are communicated effectively and actionably.
- Provide timely and relevant analysis to support enterprise customer needs.
- Develop, maintain, and optimize SQL queries, Tableau dashboards, and internal data products,
- Deliver clear, actionable insights to both internal stakeholders and enterprise clients.
- Collaborate closely with cross-functional teams to identify opportunities for growth, efficiency improvements, and enhanced customer satisfaction through data analysis.
- Spearhead the creation and delivery of regular reports and presentations that highlight key data insights and recommendations for our enterprise customers.

**Who You Are**:

- 3+ years of proven experience in data analysis, with a significant portion of this experience focusing on supporting enterprise customers.
- Entrepreneurial spirit and a great communicator
- You are able to quickly master our existing multi-product and revenue data models.
- You have the ability to learn new data models and business contexts swiftly, adapting to the evolving needs of enterprise customers.
- Advanced proficiency in SQL and extensive experience with Tableau and Salesforce (SFDC), capable of building data visualizations and insightful reports.
- You can translate complex data insights into understandable and actionable information for diverse audiences.
- Strong organizational skills, with the capability to manage multiple projects simultaneously in a fast-paced startup environment.

**What We Offer**:

- A mission-driven and value-based company dedicated to empower deskless workers and local businesses
- An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
- Competitive salary and equity
- Comprehensive health coverage: medical, dental, and vision
- WeWork Office - Amenities and Perks
- Learning/development stipend
- Unlimited PTO
- Hybrid Office/WFH schedule

**Additional Information**

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.

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